Design, configure, and deploy CCaaS and UCaaS solutions tailored to credit union environments.
Integrate Eltropy's AI Voice 2.0 voicebot and AI Assistant products with client telephony systems.
Partner with Onboarding Managers to execute technical onboarding for new credit union clients.
Eltropy is on a mission to disrupt the way people access financial services. Eltropy enables financial institutions to digitally engage in a secure and compliant way. Eltropy is an equal opportunity employer, but the company size is not mentioned in the job description.
Guide the implementation team responsible for deploying our VoIP solutions.
Optimize processes, enhance customer satisfaction, and scale the team to meet future demands.
Shape the efficiency and effectiveness of our implementation strategies.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Building, owning and executing 3–6 month quarterly product plans.
Identify friction points across the customer lifecycle and prioritise improvements that simplify service management.
Build and evolve self-service capabilities that allow customers to easily manage their connectivity services.
UW provides all utilities in one place, under one bill for energy, broadband, mobile and insurance. They aim to double in size and want people to stop wasting time and money.
Build, configure, and maintain outbound dialer campaigns.
Oversee SIP trunk configurations, carrier integrations, and call routing changes.
Drive the design, implementation, and optimization of call strategies across voice, SMS, and email channels.
Aledade empowers independent primary care practices. They are the largest network of independent primary care in the country, helping practices deliver better care and thrive in value-based care with a collaborative, inclusive, and remote-first culture.
Responsible for voice & VoIP infrastructure functioning properly.
Troubleshoots, maintains, and grows the voice network.
NICE Ltd. software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
Utilize logical problem-solving to find creative solutions to problems with Genesys Cloud CX.
Work with SIP, WebRTC, VoIP, PCap analysis, troubleshooting call quality, media gateways, and SBC devices.
Work with stakeholders and other technical teams to collect business and technical requirements to design/deliver enterprise-level solutions using Genesys architect and Genesys Scripter.
LoanCare is a leading full-service mortgage loan subservicer, delivering excellence to banks, credit unions, independent mortgage companies, investors, and homeowners. Backed by Fidelity National Financial (NYSE: FNF), it subservices over 1.8 million loans in 50 states.
Serve as a subject matter expert in VoIP troubleshooting, resolving complex issues related to call quality, SIP signaling, call routing, and service disruptions.
Manage, configure, and optimize Session Border Controllers (SBCs) to ensure secure, efficient voice traffic across networks.
Perform deep-dive analysis and analysis of voice issues using traces (SIP ladders), and packet captures.
Vantage Point Solutions is a customer-focused, technology-driven engineering and consulting firm serving the broadband, power, and financial industries. We are driven by a commitment to client satisfaction and a culture of teamwork, respect, and collaboration—along with a healthy dose of camaraderie and fun.
Supporting the design, implementation and maintenance of an integrated DTMF and VoIP network.
Hands-on experience with enterprise telephony platform configuration and administration.
Expertise in applying technical standards and methodologies to solve challenges in creative ways.
General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, they partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas.