Diagnose, configure, troubleshoot and solve technical problems with Appfire Apps in the Atlassian landscape.
Provide technical guidance and issue-resolution support to customer-reported issues (L1/L2) and assist in L3 investigations.
Take ownership of customer issues from start to finish while collaborating with senior engineers.
Appfire creates software that empowers teams to break silos and collaborate seamlessly, offering products like JXL and BigPicture. With 800+ employees working remotely across 28 countries, the company values flexibility and a one-size-does-not-fit-all approach to work.
Lead, mentor, and develop a team of Support Engineers to deliver best-in-class support and meet SLA/KPI targets.
Act as escalation point for incidents, lead incident management, and drive cross-functional improvements.
Foster a collaborative team culture, contribute to knowledge base, and translate business strategy into actionable updates.
The Adaptavist Group is a global family of companies delivering enterprise software and services across trusted technology ecosystems like Atlassian, AWS, and Slack. They foster a remote-first culture and offer generous benefits and flexible working.
Manage and optimize the client's Atlassian Cloud ecosystem, including Jira, JSM, Confluence, and plugins.
Drive continuous platform enhancement through configuration, automation, and user experience improvements.
Provide L1-L3 support and ensure secure, compliant operations with governance and testing.
We are a digital product engineering company that builds products, services, and experiences. We have over 18,000 experts across 40 countries and a dynamic, non-hierarchical culture.
Own day-to-day administration of Atlassian (Jira/Confluence), Slack, and Google Workspace across a fast-scaling global team.
Manage user provisioning, access controls, permissions, and licensing across all three platforms.
Resolve system requests and technical issues quickly, unblocking teams and keeping operations moving.
B2Spin is dedicated to delivering the best Free-to-Play Social Casino and gaming experiences, creating captivating and engaging products accessible to everyone. They have built a global team of talented professionals who are constantly pushing the boundaries of player experience.
Own the roadmap, backlog, and governance for collaboration platforms like Jira, Confluence, and Service Desk.
Drive the Jira Cloud migration as the top priority, managing scope and outcomes in partnership with the delivery team.
Gather and prioritize requirements from stakeholders across markets, setting standards and defending decisions.
InPost has revolutionized e-commerce parcel delivery in Poland and is now a leading European out-of-home e-commerce enablement platform. Founded in 1999, the company operates over 64,000 Automated Parcel Machines across nine countries and delivered 1.4 billion parcels in 2025, known for its flexible, technology-driven solutions.
Use knowledge of Atlassian products to gather and analyse requirements, research and present solutions to clients.
Participate in pre-sales, defining scope and estimates for projects, and assist in solution design.
Install, upgrade, and migrate Atlassian applications and associated technologies, and implement custom solutions.
We are a global family of companies helping businesses be better by combining teamwork, technology, and processes, specializing in enterprise software and services across ecosystems like Atlassian, AWS, and Slack. We offer a remote-first culture, flexible working, and generous benefits including ample PTO and parental leave.
Own and manage the product backlog for commerce initiatives, translating business strategies into clear user stories and acceptance criteria.
Prioritize initiatives based on customer value and business impact, maintaining a healthy and actionable backlog.
Act as the primary liaison between business teams, engineering, UX, and leadership throughout the product lifecycle.
ITW is a global industrial company that delivers digital commerce products in a fast-paced SaaS environment. The company fosters a collaborative culture focused on innovation, professional growth, and long-term impact.
Serve as Scrum Master and Agile facilitator to guide a multidisciplinary team through daily stand-ups, sprint planning, and other Agile ceremonies.
Elicit, analyze, and document business and technical requirements to support the removal of Social Security Numbers from VistA applications.
Facilitate communication between business stakeholders, technical teams, QA, and government leadership to ensure project alignment and timely delivery.
VetsEZ provides technology and consulting services to government agencies, including the Department of Veterans Affairs. While specific company size is not stated, the culture emphasizes collaboration, agile practices, and supporting mission-critical federal initiatives to protect sensitive data.
Oversee the entire product lifecycle, from intake through delivery, ensuring alignment with strategic goals.
Lead quarterly planning, track portfolio health, and automate status reporting for executives.
Optimize cross-functional workflows and drive continuous improvement using data and Jira.
Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. Named a Top Workplace in the USA, Kobie is a collaborative, growth-focused organization where everyone is a leader.