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20 jobs similar to Senior Solutions Engineer, Enterprise AI & CX (US Remote)

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$137,700–$241,000/yr
North America Unlimited PTO

  • Partner deeply with customers throughout the entire delivery lifecycle of AI Agents on the Moveworks Platform.
  • Architect, design and consult with customers to develop high-impact technical AI solutions on the Moveworks platform.
  • Integrate the Moveworks Platform to Customer enterprise system in an innovative, secure and performant manner.

Moveworks was founded in 2004. The company brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

US Europe

  • Serve as the primary technical point of contact for enterprise customers onboarding and beyond.
  • Translate business requirements into technical solutions, working closely with Customer Success and Account Managers.
  • Build, configure, and test integrations between Mavenoid and external systems–such as CRMs, CCaaS platforms, CMSs, and e-commerce systems.

Mavenoid is the Intelligent Support Platform for products and devices. Their technology delivers customer support with troubleshooting and personalized remote support to reduce costs. They are in an exciting growth phase as a remote-first company with team members across Sweden, the UK, and the US.

US

  • Partner with Sales, Customer Success, and Marketing to identify and prioritize high-leverage AI automation opportunities
  • Design, build, and deploy AI-enabled services and agent-based workflows end-to-end
  • Ensure solutions meet security, compliance, and governance standards

Quantum Workplace helps leaders build thriving teams that are aligned, empowered, and valued. They are an HR technology company with over 20 years in the space and have partnered with thousands of organizations.

Europe

  • Partner deeply with customers throughout the entire delivery lifecycle of AI Agents.
  • Architect, design and consult with customers to develop high-impact technical AI solutions.
  • Integrate the Moveworks ServiceNow Platform to Customer enterprise system in an innovative manner.

Moveworks was founded in 2004. It is a global market leader, bringing innovative AI-enhanced technology with a cloud-based platform that seamlessly connects people, systems, and processes.

Global

  • Design end-to-end solutions that align with enterprise environments and business needs.
  • Establish and promote best practices, reusable design patterns, and architectural standards.
  • Create clear and concise documentation, including backend integration specifications, business logic implementation details, and high-level architecture designs.

Miratech is a global IT services and consulting company that brings together enterprise and start-up innovation. They support digital transformation for some of the world's largest enterprises, with a values-driven organization and a culture of Relentless Performance.

$111,100–$185,100/yr
US

  • Design architecture for AI-enabled applications and services
  • Build reusable AI services and APIs
  • Implement LLM integrations, RAG pipelines, and agent-based systems

Crum & Forster (C&F) provides specialty and standard commercial lines insurance products through admitted and surplus lines insurance companies. They have over 2500 employees and are known for their employee-first focus and commitment to diversity, equity, and inclusion.

US

  • Be an AI expert and evangelist for Lorikeet’s customer base
  • Lead AI implementation projects from kickoff to successful deployment
  • Build and configure workflows in Lorikeet's AI tools to meet each unique customer’s goals

Lorikeet is building the most powerful customer support AI for complex businesses like fintechs, healthtechs, marketplaces and delivery services. They have raised over USD $50M from leading VCs and angel investors and are growing fast with paying customers, real revenue, an exciting roadmap and a strong sales pipeline.

US

  • Lead complex, multi-system AI deployments end-to-end and manage the customer relationship.
  • Design client-specific MCP resource packs that serve personalized intelligence.
  • Transfer AI deployment patterns to solutions consultants and partners with training materials.

Smartsheet helps people and teams achieve anything with seamless work management and smart, scalable solutions. They empower teams to automate the manual, uncover insights, and scale smarter, creating space to think big and take action.

Canada Unlimited PTO

  • Partner directly with enterprise customers to identify opportunities and unmet needs, and quickly translate loosely defined requirements into actionable, working solutions within the product.
  • Configure and deploy AI-enabled workflows using Agiloft Screens and PromptLab, translating real-world use cases into implemented solutions.
  • Optimize workflows to increase sustained, repeatable usage, partnering with CSMs to convert initial deployments into habit-forming workflows and ensuring AI implementations translate into business outcomes customers value.

Agiloft is the global leader in data-first contract lifecycle management (CLM) software. They help organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts. Agiloft is a growing, vibrant, successful company that is at the forefront of a market, building a strong, vibrant place to work by bringing in individuals from all walks of life.

$137,700–$241,000/yr
North America Canada

  • Translate complex customer business process challenges into innovative, high-impact AI solutions.
  • Operate at the intersection of Customer Success, Product Management, and Engineering.
  • Influence product evolution by ensuring learnings are folded back into the core platform.

Moveworks was founded in San Diego, California in 2004. Moveworks is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500, by seamlessly connecting people, systems, and processes.

$170,250–$283,750/yr
US

  • Design, develop, and maintain scalable proof of concept integrations and demo environments that showcase the full 8x8 platform.
  • Build secure, production-quality full-stack applications using modern JavaScript frameworks, APIs, and authentication best practices.
  • Rapidly prototype integrations that combine 8x8 solutions, ecosystem partners, and AI-driven capabilities.

8x8 connects customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions and drive lasting business impact. They are building the technical experiences that bring 8x8 solutions to life, though the company's size and culture are not mentioned in the job description.

US 4w PTO

  • Frame problems and opportunities in partnership with Legal, HR, Finance, Commercial, RevOps, Supply Chain, Operations, and Product.
  • Shape AI solutions on top of existing platforms (e.g., Anthropic/Claude, Vertex, Glean, Cursor and related tools), re‑using approved connectors and governance patterns rather than creating bespoke one‑offs.
  • Design and manage AI pilots end‑to‑end — define hypotheses, KPIs, and guardrails; map sponsors and accountable owners; run kick‑offs, status check‑ins, and decision checkpoints.

Oura's mission is to empower every person to own their inner potential. Their award-winning products help their global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. As a quickly growing company focused on helping people live healthier and happier lives, they ensure that their team members have what they need to do their best work — both in and out of the office.

$150,000–$200,000/yr
US

  • You’ll help establish patterns, ship early AI-driven capabilities, and influence the technical direction of AI across multiple products.
  • This is a full-stack role where you will build and ship AI-powered features across the Momence platform.
  • Collaborate with teams across Momence, Mariana Tek, and other platforms to identify high-impact opportunities for AI.

Xplor provides cloud-based technology solutions to small and medium-sized businesses to help them manage and grow. They have over 130,000 businesses in 72+ countries rely on Xplor.

US Canada Unlimited PTO

  • Lead 8-12 enterprise deployments quarterly, driving $10M+ in eARR with ownership of quality, timelines, and outcomes.
  • Define end-to-end implementation strategy, managing complex integrations, stakeholder alignment, and risk.
  • Optimize deployment frameworks by identifying inefficiencies and implementing scalable, automated solutions and tooling.

Array is a financial innovation platform helping digital brands, financial institutions, and fintechs launch compelling consumer products faster. They are a remote-first company focused on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space.

$174,000–$233,000/yr
US 4w PTO

  • Design and implement evaluation systems and tooling to validate Oura’s custom AI models and Advisor
  • Develop novel evaluation methods to measure grounding, reliability, and actionability of LLM and agentic systems
  • Build and optimize custom AI models through fine-tuning, knowledge distillation, and quantization

Oura's mission is to empower every person to own their inner potential. Their award-winning products help their global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. They are focused on helping people live healthier and happier lives, and ensure that their team members have what they need to do their best work — both in and out of the office.

Latin America

  • Master AI agents, automations, integrations, and analytics
  • Own onboarding, adoption, and expansion lifecycle
  • Configure AI agents across voice, chat, and messaging

The client is a fast-growing company in the AI-powered business communication space, helping organizations replace manual workflows with intelligent AI agents across voice, chat, and messaging. They partner with enterprise staffing and workforce organizations, embedding AI agents directly into ATS and CRM systems to drive automation, efficiency, and scale.

US

  • Own end-to-end technical and strategic success for enterprise accounts.
  • Lead engagements across deployments, integrations, governance, and budgeting.
  • Translate enterprise requirements into structured success plans.

Jobgether is a platform using an AI-powered matching process to ensure applications are reviewed quickly and fairly. They identify the top-fitting candidates and share this shortlist with the hiring company, where the internal team manages the final decision-making process.

$130,000–$170,000/yr
US

  • Design AI integration patterns and architecture standards across the SaaS platform
  • Integrate LLM APIs (OpenAI, Anthropic, AWS Bedrock) into production features
  • Establish model evaluation, benchmarking, and observability processes

PerfectServe offers Best in KLAS clinical communication and physician scheduling solutions and is a Leader in the Gartner Magic Quadrant for Clinical Communication and Collaboration. They have seen an 88% growth rate over the past three years.

Latin America

  • Lead the development and deployment of enterprise-grade AI agents.
  • Build autonomous and semi-autonomous agents that interact with the Microsoft 365 ecosystem.
  • Design and deploy sophisticated agents using the Microsoft AI Foundry agent service and the Microsoft Agent Framework.

Coderoad provides end-to-end software development services and gives you the opportunity to work on exciting, real-world projects in a supportive environment. They offer opportunities for everyone to challenge themselves and take their career to the next level!

Global

  • Develop, test, and deploy Copilot based AI agents using Microsoft AI frameworks and APIs.
  • Collaborate with business stakeholders to implement requirements with agent capabilities.
  • Integrate Copilot agents with enterprise data sources and SaaS platforms.

Hach is a world leader in the manufacture and distribution of analytical instruments, chemistry, software, and services for testing the quality of water, aqueous solutions, and air. Working at Hach offers robust career development in a team-centric, growth-oriented environment.