Remote Account management Jobs · Java

As a Strategic Technical Account Manager, you'll lead the mission to enhance customer experiences, build lasting partnerships, and seamlessly integrate LaunchDarkly into their existing processes. You'll collaborate with clients to address technical challenges, align LaunchDarkly with their goals, and create tailored Success Plans, optimizing their use of LaunchDarkly and finding innovative integration opportunities.

As a Senior Solutions Engineer, you will serve as the primary technical and strategic partner for Redwood’s existing customers, merging technical solutioning with post-sales adoption expertise. You will ensure customers realize maximum value from their Redwood investments by driving adoption, uncovering new opportunities, and acting as a trusted advisor bridging business objectives with technical outcomes. You'll partner with various teams to drive growth and deliver measurable business value.

In this highly impactful role as a Technical Account Manager, you’ll be a trusted technical advisor, partnering closely with strategic customers to help them turn their process orchestration vision into measurable business value. Navigate technical challenges, providing expert guidance, and ensuring smooth adoption of our platform at scale. Build lasting relationships, accelerating customer outcomes, and making complex technology feel approachable for diverse teams.