Acts as liaison between customer, sales, and production facilities across the platform. Plan and coordinate the production of client jobs in order to achieve the objectives of the service agreement in compliance of customer expectations, company policy, and profit and quality requirements. Applies understanding of customers business needs in building solid customer relationships, monitoring customer satisfaction, and providing consulting in conjunction with RR Donnelley sales.
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The Key Account Manager will help Braeburn accomplish its purpose by educating Healthcare Professionals (HCPs) about Braeburn’s products and related access resources, meeting overall sales objectives by delivering clinical product-related information and providing access related information, in line with Company policies, to appropriate HCPs, requiring the ability to deliver sales objectives as well as effectively educate on product acquisition, related payer policy, and reimbursement information.