As Kin continues to grow a new Agency division, they are looking for an experienced Carrier Relations Manager. The focus will be to build upon the strong Carrier relationships, as well as adding new partners to fuel agency growth. You'll spearhead all Carrier-related projects and day-to-day management of the relationships.
Drive customer lifecycle management framework, including onboarding, satisfaction measuring, upselling, retention, and win-back. Document and track customer journeys and touchpoints. Introduce account segmentation and planning resource allocation. Develop and run onboarding and account development programs. Define and align customer success policies and processes. Implement customer satisfaction tools and loyalty initiatives.
As a Client Manager at Symplicity, you will be responsible for communicating with clients, ensuring happiness with our services, and building relationships to better meet their needs. You'll partner with Symplicity functional areas to lead streamlined service to assigned schools/clients and increase product adoption, working with clients to develop their goals within the system.
The Associate Client Manager is responsible for all client activity and the overall success of NielsenIQ at the customer. This role delivers analytics and recommendations for clients based on the NielsenIQ Solutions and Services assigned to them. The role has deep knowledge of the customer’s business to identify new opportunities to drive value.
This role involves owning client relationships for a portfolio of large accounts, ensuring valuable relationships with HR contacts, understanding client objectives, and delivering solutions to help them achieve growth. You'll also renew, expand, and renegotiate contracts, plan client launches, present best practices, analyze client data, and provide product feedback.
The Key Account Specialist performs a variety of account management/coordination activities to ensure all customer contracts are administered to meet customer needs and deliver the highest level of customer satisfaction. This position is 100% remote and involves being the primary point of contact for clients, monitoring contract performance, and identifying business development opportunities.
As a Relationship Manager at Anchorage Digital, you'll generate new revenue through cross-selling, grow organic revenue by expanding wallet share, and deliver the company’s digital asset services. You will monetize opportunities within your client portfolio, drive revenue, and serve as a company ambassador to build Anchorage Digital’s reputation as a trusted partner.