As a Client Director, you will lead a team that identifies and crafts business-issue solutions by working collaboratively with Commercial Retail teams across the assigned portfolio of clients. Deliver value to clients through NIQ’s world class merchandising analytics product solutions. Typical client engagements require leading meetings to help scope creative solutions to business issues, manage the completion of projects, and deliver analytics-insights through storytelling.
The Technical Account Manager is the technical operational success champion for top tier customers, acting as a core part of the LP account team ensuring value realization. You will proactively steer customers through their use and expansion of LP products, organize event readiness, conduct health checks, and troubleshoot complex issues.
The Technical Account Management (TAM) team takes ownership of the customer relationship and becomes their advocate within CXone. The Lead TAM is responsible for resolving the most complex problems and providing excellent technical and customer service to specific key accounts. He/she will help them overcome issues that arise, succeed in their business using our technology and services.