Service a portfolio of small and medium sized business (SMB) customer accounts, working with them effectively to establish payment plans when their business revenues fluctuate.
Use negotiation skills to establish a plan with our customers in default to bring them back into good standing.
Use empathy and judgment to understand what the customer’s business is going through, how it has affected their revenues, and develop a payment plan to work through it.
Forward Financing is a financial technology company based in Boston, Massachusetts unlocking capital for small businesses across America. Recognized as a Best Place to Work, they invest in their employees, technology, and customer experience.
Build client business model understanding, objectives, and media buying strategy.
Lead onboarding, provide DSP advisory, and deliver data-driven optimization recommendations.
Own customer relationships end to end, ensuring strong performance, retention, and account growth.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. They identify the top-fitting candidates, and this shortlist is then shared directly with the hiring company.