Provide exceptional technical support to our customers through ticketing systems and chat tools. Troubleshoot customer issues with our products and services, leveraging your knowledge of DevOps principles and practices. Collaborate with internal teams to diagnose and resolve complex technical problems.

As a Customer Success Manager at Quisitive, proactively ensure clients achieve desired outcomes through successful delivery of solutions/services; drive continuous improvement across Microsoft cloud solutions. Measured on customer satisfaction and meeting account growth targets.

Act as the primary technical point of contact for hardware and software support cases, troubleshooting and resolving escalated issues by analyzing system logs, error codes, and customer-reported incidents. The role requires experience with SaaS solutions and a foundational knowledge of SQL, APIs, and error logging.

Join our team as a Customer Success Manager! You will be responsible for customer's onboarding experience, adoption, and expansion across a range of relationships. You will partner with customer stakeholders to drive product adoption and identify renewal needs, ensuring client success and addressing their evolving needs.