Remote Customer service Jobs · Azure

• Managing customer setup in our SAP systems.
• Conducting onboarding, offboarding, and change processes for customers.
• Managing and processing the invoicing process in our OSS/BSS systems to ensure automated provisioning and billing.

Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group and was Hungary’s most attractive employer in 2025. They provide a wide portfolio of IT and telecommunications services with more than 5300 employees, serving hundreds of large customers in Germany and other European countries.

• Provide technical support to customers through email, screen sharing, and chat, responding within established SLAs.
• Own and resolve complex technical customers’ issues, partnering with Technical Support Specialists on their most challenging cases.
• Clearly explain complex solutions to customers and document them for future use.

Vanta helps businesses earn and prove trust by continuously monitoring and verifying their security. They empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.

• Drive customer adoption, satisfaction, and expansion as the primary technical advisor for enterprise accounts.
• Collaborate with cross-functional teams to ensure measurable outcomes for customers and deliver technical expertise.
• Maintain client relationships and help clients achieve their strategic objectives.

This position is posted by Jobgether on behalf of a partner company.