The Customer Success Manager will own a portfolio of customer accounts and drive greater business value for them by bringing Vercel's best ideas, innovations, and capabilities to those customers. The CSM role is pivotal in managing everything post-sales in the Enterprise customer lifecycle. The role requires a background working with developers.

Vercel is looking for a Customer Support Engineer to assist customers with technical problems and questions using Vercel products and services. You will resolve customer concerns, create and improve internal tooling, and engineer solutions to help Vercel customers get the most out of the platform and establish our reputation as a company that is exceptional at helping its customers meet their goals.