Own the post-implementation customer journey for hospitality SaaS customers, driving adoption and retention.
Manage a portfolio of international B2B customers, building trusted stakeholder relationships and mitigating risks.
Collaborate across Account Management, Product, Support, and Sales to deliver exceptional customer outcomes.
They provide an innovative hospitality SaaS platform that helps customers adopt and realize lasting value from their software. They are an international scale-up with a people-first culture that values innovation, ownership, continuous improvement, and work-life balance.
Own execution of technical configuration for new Ashby customers, partnering with Implementation Specialists to tailor platform functionality.
Define and carry out testing plans ahead of go-live to ensure customers get to value quickly.
Document final configuration choices to support visibility and ongoing optimization post-launch.
Ashby provides an all-in-one recruiting platform that helps companies streamline hiring with powerful analytics and automation. The company values deep expertise, small capable teams, and a customer-centric culture, investing in best-in-class products.
Support 6-10 strategic care group accounts as the go-to care expert alongside their Customer Success Manager.
Advise QM-Leitungen and Pflegedienstleitungen on documentation, QM processes, and change management as a peer.
Identify process, EHR setup, or product topics across accounts and bring them back to the Product team.
voize builds AI companions that take over digital workflows for frontline care workers, giving them time to care. Backed by a $50M Series A and trusted by 2,000+ facilities, the startup fosters an open, collaborative culture with flexible hybrid work.
Own the post-sale relationship for Rafio, from developing client agreements through onboarding to confident, independent daily use.
Scope, build, and troubleshoot integrations connecting Rafio to customers' existing systems and data, driving adoption and expansion.
Serve as the liaison between clients and the platform team, triaging requests, building scalable systems, and eventually leading the customer success team.
Raftelis is a management consulting firm helping local governments and utilities thrive through finance, assessment, communications, technology, executive recruitment, and strategic planning. The company has served more than 700 organizations in the past year, has a dozen-plus offices across the US, and is certified as a Great Place to Work with a culture focused on work-life balance and genuine care.
Manage a book of global, complex customers to drive adoption and value realization through detailed analysis and joint planning.
Facilitate cross-functional collaboration to resolve technical issues and drive customer advocacy.
Act as a consultant and coach, continuously asking questions to deeply understand customer needs and ensure successful renewals.
Conga unifies commercial operations so companies run as connected, smarter businesses by aligning pricing, quoting, contracting, rebates, and communications. With over 10,000 customers worldwide, including more than 50% of the Fortune 100, Conga fosters a collaborative and celebratory culture where every voice is heard.
Develop practical workforce enablement resources, including job aids, quick-reference guides, FAQs, and learning pathways.
Translate technical and operational information into clear, employee-friendly content for easy adoption of new processes.
Partner with subject matter experts and stakeholders to gather requirements and align materials with business needs.
Jobgether is a platform that uses AI to match candidates with job opportunities. It connects top-fitting candidates with hiring companies, managing the initial screening process. The culture is remote-first and inclusive, emphasizing collaboration and professional growth.