Source Job

• Lead clinical operations across HRA and transitional care, setting clear priorities, operating standards, and accountability for execution.
• Strengthen the assessment-to-follow-up pathway, including clinically sound assessments, accurate documentation, risk identification, care gap closure, and connection to appropriate care.
• Improve the 30-day post-discharge pathway, from timely identification and outreach through medication reconciliation, escalation, follow-up, and coordination of home and community support.

A healthcare organization partnering with health plans and provider groups is expanding how preventive care, assessments, and care coordination reach members at home, in clinics, and by video. This is a senior clinical operations role for someone who can turn a care model into reliable, high-quality delivery across health risk assessment (HRA) and transitional care management (TCM) services.

• Own the Clinical Ops quarterly roadmap, turning priorities into a clear plan with visible progress.
• Build the escalation playbook, licensing/credentialing prioritization, and SOP library to scale clinical operations.
• Partner cross-functionally with clinical, product, and leadership on expansion, efficiency, and automation initiatives.

Hey Jane provides safe, discreet virtual reproductive and sexual health care, including medication abortion, through an in-house clinical team. We are the first and largest virtual medication abortion provider in the US, having cared for roughly 150,000 patients across 23+ states.

• Serve as the primary day-to-day contact for clinic and health system customers after go-live, driving enrollment, adoption, and satisfaction.
• Build repeatable onboarding processes, documentation, and a customer knowledge base to move from firefighting to proactive success.
• Track account health, run satisfaction surveys, and route technical issues to Engineering and IT for permanent fixes.

RhythmScience is revolutionizing virtual cardiac care by developing advanced remote monitoring solutions for hypertension, heart failure, and rhythm management. The company fosters an inclusive, collaborative culture and is committed to improving patient outcomes through cutting-edge healthcare technology.

• Provide empathetic, high-touch support to patients by answering non-clinical questions and guiding them through their care experience.
• Support providers with administrative tasks in the Care Center, triaging and resolving patient messages accurately and efficiently.
• Partner with clinical, pharmacy, insurance, and operations teams to navigate complex patient situations and deliver clear next steps.

Ro is a direct-to-patient healthcare company offering nationwide telehealth, labs, and pharmacy services to help patients achieve their health goals. Since 2017, Ro has served millions of patients across the US and is consistently recognized as a top workplace in healthcare, earning honors from Fortune, Great Place to Work, and PEOPLE.

• Lead, mentor, and develop a team of managers and team leads, including hiring, onboarding, and performance management.
• Own operational health, quality, and KPIs across your teams, including SOPs, budgets, and workforce planning.
• Drive change leadership, cross-functional partnerships, and responsible AI adoption to improve care delivery.

Spring Health is a global mental health company building an AI-native platform for personalized care across coaching, therapy, medication, and specialty care. The company reaches over 170 million people through employers and health plans, with a culture focused on using AI to expand the quality and humanity of care.

• Own the clinical schedule build on an 8-week cycle, including call-outs and PTO requests.
• Configure sync visit availability and approve clinical payroll on a recurring cadence.
• Support daily escalations, new-hire onboarding, and the Operations On-Call rotation.

Hey Jane is the first and largest virtual medication abortion provider in the US, offering discreet reproductive care via phone. They have served 150,000+ patients across 23 states and are scaling quickly, with an inclusive, mission-driven culture.

• Lead planning, execution, and integrated governance for Future of Medicine initiatives across Clinical Conduct, Quality, Technology, and Operations.
• Translate clinical, operational, quality, and program needs into scalable workflows, requirements, SOPs, and training.
• Drive readiness, change planning, and sustained adoption of new program requirements and technology capabilities.

Care Access brings world-class clinical research and health services to communities facing barriers to care through hundreds of research locations, mobile clinics, and global clinicians. The company values an inclusive culture where diverse backgrounds are welcomed and people are at the heart of medical progress.

• Lead process optimization and change management for the iQueue for Infusion Centers product, partnering with customers and cross-functional teams.
• Analyze clinical workflows, identify bottlenecks, and design scalable operational playbooks using Lean-based practices.
• Build trusted advisor relationships with stakeholders and drive high-impact, measurable results in healthcare delivery.

LeanTaaS creates software solutions combining lean principles, predictive and prescriptive analytics, and machine learning to transform hospital and infusion center operations. More than 190 health systems and over 1,200 hospitals rely on its award-winning products, and the company has raised over $300 million from top-tier investors.

• Own clinician capacity planning, scheduling, and access across telehealth and physical centers.
• Lead the full clinician pipeline from licensure and credentialing through onboarding and ramp.
• Build clinical QA, SOPs, and performance management processes that scale.

Lifeforce is a longevity medicine program that combines advanced diagnostics, expert clinicians, and personalized health protocols delivered from home. It is a remote-first, fast-growing company founded with leaders from top medical institutions, operating a national network of clinicians.

• Patient operations and family experience: Own the patient journey from enrollment through ongoing care, ensuring seamless experiences.
• Clinician and team support: Support day-to-day clinician admin needs and coordinate between families, clinicians, and internal teams.
• Ops development and process improvement: Build SOPs, track metrics, and leverage AI and automation to improve operations.

Tailwind is building a better way to care for kids and teens with metabolic health concerns through a family-centered model. We are a small, ambitious team that works hard, moves quickly, and holds ourselves to high standards.

• Lead clinical care model execution and scalable systems integration across all markets.
• Drive value-based performance metrics including patient engagement, HEDIS/STARs, and total cost of care.
• Manage and mentor clinical directors and care teams while partnering with product and operations.

Accompany Health provides primary, behavioral, and social care for patients with complex needs, offering at-home and virtual care with 24/7 support. Their distributed, mission-driven teams collaborate to deliver high-quality, evidence-based care.

• Own the end-to-end provider onboarding experience, from first day through first weeks seeing patients.
• Lead orientation and training sessions on clinical systems and workflows, including EHR, scheduling, and provider portal.
• Identify bottlenecks and drive process improvements to scale onboarding, partnering cross-functionally.

Handspring is a virtual mental health clinic for children, teens, and young adults, working to rebuild the mental healthcare system from the ground up. It is an early-stage, mission-driven organization building a diverse team dedicated to making quality mental healthcare accessible to all young people and their families.

• Lead a high-performing team to deliver seamless product launches and operational changes across a provider network.
• Collaborate with Product, Engineering, Clinical, and Business teams to turn clinical priorities into scalable implementation strategies.
• Drive process optimization, change management, and adoption metrics for reliable feature introductions.

This digital health company focuses on improving access to high-quality mental healthcare through technology-enabled solutions. It is a growing organization with a collaborative culture that values innovation, clinical integration, and operational excellence.

• Own clinical scheduling on an eight-week cycle and manage provider coverage across multiple states.
• Oversee payroll reviews, provider onboarding logistics, and vendor configurations across healthcare platforms.
• Collaborate with clinical leadership to resolve escalations, streamline workflows, and build scalable operational processes.

A virtual healthcare organization focused on reproductive and sexual health. A growing, mission-driven team committed to accessible and equitable virtual care.

• Build new clinical programs from concept to scalable operations
• Own end-to-end workflows, dashboards, and automation for performance
• Launch partnership pilots and evaluate outcomes to guide scaling decisions

We are transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for patients and clinicians. We are the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists and 400+ therapists, delivering more than 4 million patient visits nationwide.

• Own quality end-to-end for the clinical team, defining metrics and monitoring every patient interaction.
• Lead advocates, nurses, and care coordinators through team leads, managing staffing and performance.
• Partner with product and engineering to embed quality standards and AI tooling into workflows.

Dearest Care combines smart software with human advocates to guide Medicare patients through diagnoses, bills, and care plans. It is a Series A company backed by top-tier investors, operating with a lean, impact-driven team and a culture of conscious leadership and rapid execution.

• Define and drive the provider experience strategy across Spring Health and Alma, focusing on helping providers build thriving, sustainable practices.
• Identify the most impactful moments in the provider journey and remove friction that affects satisfaction, engagement, retention, and performance.
• Serve as a strong voice of the provider, using data and insights to influence company priorities, policies, products, and workflows.

Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. The company is AI-native, serving over 170 million people worldwide through leading employers and health plans, with a culture focused on technology, humanity, and collaborative team growth.

• You perform complex medication reconciliations and identify clinical red flags to prevent ER visits and readmissions.
• You deliver high-touch engagement for high-risk patients through post-discharge follow-up and care coordination.
• You collaborate with practices and document interventions across multiple EHRs to ensure care gaps are closed.

Aledade PBC is a public benefit corporation that empowers independent primary care by creating value-based contracts. Founded in 2014, we are the largest network of independent primary care in the country, with a remote-first culture that is collaborative and inclusive.

• Conduct timely post-discharge outreach and assessments for high-risk patients.
• Coordinate telephonic care, medication reconciliation, and patient education.
• Connect patients with community resources and collaborate with care teams.

UnityPoint Health is a healthcare system delivering coordinated care and services across clinics and hospitals. Recognized as a top workplace in healthcare, it fosters a culture of belonging and team member support.

• Own end-to-end operations, including daily workflows, clear rhythms, and escalation paths so stakeholders know what needs to happen and when.
• Predict and monitor success metrics using dashboards and leading indicators to identify risks early and drive cross-functional action.
• Redesign the operating model by applying AI, automation, and tooling to reduce manual work while preserving human judgment.

Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. As the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists, 400+ therapists, and over 4 million patient visits, the company is a mission-driven team solving complex problems at scale.