Design workflows from end to end, defining ownership, decision points, and escalation paths.
Build analytics using SQL and BI tools to create reporting on demand and workflow performance.
Reduce operational overhead with automation and AI agents to improve efficiency.
Talkiatry is transforming mental health care by making high-quality psychiatry more accessible and sustainable for patients and clinicians. It is the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists and over 4 million patient visits, driven by a mission-focused culture.
Build new clinical programs from concept to scalable operations
Own end-to-end workflows, dashboards, and automation for performance
Launch partnership pilots and evaluate outcomes to guide scaling decisions
We are transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for patients and clinicians. We are the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists and 400+ therapists, delivering more than 4 million patient visits nationwide.
Own quality end-to-end for the clinical team, defining metrics and monitoring every patient interaction.
Lead advocates, nurses, and care coordinators through team leads, managing staffing and performance.
Partner with product and engineering to embed quality standards and AI tooling into workflows.
Dearest Care combines smart software with human advocates to guide Medicare patients through diagnoses, bills, and care plans. It is a Series A company backed by top-tier investors, operating with a lean, impact-driven team and a culture of conscious leadership and rapid execution.
Lead, mentor, and develop a team of managers and team leads, including hiring, onboarding, and performance management.
Own operational health, quality, and KPIs across your teams, including SOPs, budgets, and workforce planning.
Drive change leadership, cross-functional partnerships, and responsible AI adoption to improve care delivery.
Spring Health is a global mental health company building an AI-native platform for personalized care across coaching, therapy, medication, and specialty care. The company reaches over 170 million people through employers and health plans, with a culture focused on using AI to expand the quality and humanity of care.
Own the operating strategy and performance of Clover Care Services across IHC and CCV.
Build AI-powered workflows for member engagement, scheduling, visit prep, and follow-up.
Develop leaders and grow service capacity while staying close to the field experience.
Clover Health is reinventing health insurance by combining data with human empathy to keep members healthier. The company is a mission-driven, remote-first organization using AI to deliver personalized in-home and telehealth care.
Review anonymised conversations with Ash and judge, as a clinician, whether it handles key moments well.
Explain your reasoning on what Ash should do, what could go wrong, and why.
Work alongside experienced clinicians without contacting users, helping shape what great looks like.
Slingshot AI is the team behind Ash, the first AI designed for mental health, making support more accessible. It's a well-funded Series A company with $93M raised, offices in NYC and London, and a culture of autonomy, flexibility, and care.
Lead the operational performance and continuous improvement of deployed AI support experiences and automation workflows.
Build and scale the Automated Operations capability, including governance, standards, and team development.
Partner with cross-functional teams to deliver measurable business outcomes and improve member and team member experiences.
HealthEquity empowers healthcare consumers by providing health savings accounts and related financial solutions. We are a mission-driven organization that values innovation, inclusion, and the personal growth of our team members.
Own clinician capacity planning, scheduling, and access across telehealth and physical centers.
Lead the full clinician pipeline from licensure and credentialing through onboarding and ramp.
Build clinical QA, SOPs, and performance management processes that scale.
Lifeforce is a longevity medicine program that combines advanced diagnostics, expert clinicians, and personalized health protocols delivered from home. It is a remote-first, fast-growing company founded with leaders from top medical institutions, operating a national network of clinicians.
Lead AI-powered support and automation operations in Member Services.
Oversee AI agent performance, governance, and continuous improvement.
Partner with Product, Engineering, and Operations to scale solutions.
Partner company in healthcare is advancing Member Services through AI-powered support and automation. It values innovation, accountability, and remote flexibility, with a focus on measurable operational outcomes.
Drive strategic GTM initiatives and scale operational infrastructure to support key growth vectors like channel partnerships.
Identify operational bottlenecks, design root-cause solutions, and optimize workflows across the go-to-market organization.
Partner cross-functionally with Channel and Sales teams to evaluate partner requirements and ensure smooth handoffs into implementation.
Lyra Health is a leading provider of evidence-based mental health care, serving over 20 million people globally through employer and health plan partnerships. With more than 15 million therapy sessions delivered and over 35 peer-reviewed studies, Lyra is transforming access to mental health care with its AI-powered platform, fostering a collaborative and innovative culture.
Drive the CEO's biggest priorities across strategy, finance, operations, and product to clear plans and delivered results.
Use data, financial analysis, and AI to sharpen decisions, improve workflows, and build lightweight tools.
Write crisp decision memos, run operating cadence, and remove blockers to keep teams accountable.
The company is a rapidly growing healthcare services and technology company focused on better care for underserved populations. Its culture is hands-on, AI-forward, and collaborative, with broad ownership and growth opportunities across strategy, finance, and operations.
Own day-to-day BPO partner performance, tracking results against goals and leading improvement initiatives.
Serve as the main point of contact between BPO partners and internal teams, keeping priorities and expectations aligned.
Use data to spot trends, find root causes, and turn insights into clear action plans.
Headway is building a new mental healthcare system by automating insurance and administrative work for providers. As a Series D company with $325M+ funding and over 90,000 providers, we're scaling a mission-driven team focused on accessible, affordable care.
Lead the Member Services team, managing licensed agents and owning the member experience across phone, email, and chat.
Use tools, data, and automation to scale operations, including Zendesk workflows and AI-assisted tools.
Plan capacity across internal staff, contractors, and agency partners while managing quality and compliance.
When provides an enterprise platform for guided health insurance decisions at qualifying life events, combining intelligent decision-support with licensed agents. We have supported over one million employees and managed over 204,000 qualifying events, maintaining a lean, hands-on team focused on quality and scale.
Map current workflows and identify where AI can take on review and quality work.
Build and launch AI-driven workflows, including prompts, pipelines, and quality monitoring.
Design test sets, measure accuracy, and help product teams set launch-readiness criteria.
We help business and product teams use AI to take on review and quality work. We are a small team that values hands-on collaboration, measurable outcomes, and continuous learning.
You know each patient's care needs and match them with the right clinician.
You run the branch's visit schedule and adapt quickly when the plan changes.
You spot risk early and escalate anything that could affect patient wellbeing.
Adaptive Home Health is fixing US healthcare by building an AI-native physical care platform that automates administrative work for home health agencies. The company has grown significantly over the past year and values low-ego, hungry leaders who own outcomes and support each other.
Build the operations engine across enrollment, provider growth, and revenue workflows, making outcomes predictable.
Work with the COO, engineering, and compliance to turn people-dependent work into measured, repeatable processes.
Find and fix the week's most important bottleneck, then build and lead the operations team as Mira scales.
Mira Mace pairs Medicare beneficiaries with dedicated healthcare advocates. Founded by veterans of Microsoft, Google, Meta, and Amazon, and backed by Foundation Capital and Define Ventures, it is on a mission to make health assistance accessible to all.
Own the strategy, operating model, and financial performance of the mid-market and enterprise Client Success organization.
Lead approximately 250 team members and drive measurable improvements in retention, client health, and service performance.
Champion data, automation, and AI to predict risks, improve productivity, and deliver a digital-first client experience.
HealthEquity saves and improves lives by empowering healthcare consumers with benefit solutions. The company fosters a remarkable, data-driven culture and values client success and innovation.
Design and scale clinical programs and workflows to deliver best-in-class outcomes for hundreds of thousands of members.
Partner with clinical, product, and tech teams to take initiatives from pilot to full-scale rollout using rigorous data analysis.
Lead and unblock frontline clinicians through direct and lateral influence, prioritizing high-impact care actions.
Devoted Medical improves the health of older Americans through a data- and AI-powered care platform with world-class clinical and service experiences. Founded in 2017, it's a collaborative, low-ego, high-trust organization focused on speed and tangible results.
Own administration of core operational systems (CRM, ticketing, workflow tools).
Build and maintain reporting and dashboards for operational performance.
Design workflow automations and bridge Product and Operations needs.
Scan.com is building America's national imaging network, connecting patients, providers, and payers to faster, better-value diagnostic imaging. They've raised over $200M in funding, reached profitability, and are growing 100% year on year.
Own the member onboarding experience end to end, from invitation to first session, driving activation and time-to-first-session metrics.
Build scalable systems and automations using AI tools to reduce manual work as the business grows.
Lead the Member Success team and collaborate cross-functionally to improve the end-to-end member experience.
Mento is on a mission to increase human potential through coaching, blending human expertise with AI. They are a remote-first US company backed by top VCs, partnering with leading firms like Anthropic and OpenAI.