Build new clinical programs from concept to scalable operations
Own end-to-end workflows, dashboards, and automation for performance
Launch partnership pilots and evaluate outcomes to guide scaling decisions
We are transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for patients and clinicians. We are the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists and 400+ therapists, delivering more than 4 million patient visits nationwide.
Provide compassionate first-contact support for clients seeking mental health care, conducting needs assessments and risk triage.
Manage high-volume inbound calls, emails, and chats, while navigating CRM tools like Zendesk and Salesforce.
Demonstrate flexibility in working overnight shifts and maintain strong written and verbal communication skills.
Lyra Health is a leading provider of evidence-based mental health care, serving over 20 million people globally through employer and health plan partnerships. The company delivers high-quality care via an AI-powered platform, backed by extensive peer-reviewed research and proven outcomes.
Serve as primary relationship owner for mid-market employer customers.
Manage renewals and partner with Account Executives on expansion opportunities.
Monitor account health and leverage AI to scale workflows and optimize execution.
Lyra Health provides evidence-based mental health care for employers and health plans, serving over 20 million people. The company has published over 35 peer-reviewed studies and delivered unmatched outcomes in access and cost efficiency.
Own and manage Omada's relationship with a major Strategic Alliance partner, setting strategic vision and goals.
Lead external partner relationships, conduct regular business reviews, and execute activation plans to drive growth.
Collaborate with internal teams across sales, customer success, and product to deliver on strategy and day-to-day operations.
Omada Health is a virtual-first healthcare company on a mission to bend the curve of chronic disease by combining human-led care, connected devices, and AI-enabled technology. They have served over two million members across more than 2,000 employers and health plans, and foster a remote-first culture recognized as a Great Place to Work.
Serve as the trusted technical and product advisor during the sales cycle, conducting deep discovery and designing tailored behavioral health solutions.
Lead compelling product demonstrations and technical presentations that articulate Lyra's unique value proposition and clinical model to prospective clients.
Own technical responses for RFPs and proposals, ensuring accuracy and strategic positioning against competitors to drive deal closure.
Lyra Health is a leading provider of evidence-based mental health care, serving over 20 million people globally in partnership with employers and health plans. The company has delivered more than 15 million sessions of care and published over 35 peer-reviewed studies, focusing on clinical effectiveness and cost efficiency.
Lead a high-performing team to deliver seamless product launches and operational changes across a provider network.
Collaborate with Product, Engineering, Clinical, and Business teams to turn clinical priorities into scalable implementation strategies.
Drive process optimization, change management, and adoption metrics for reliable feature introductions.
This digital health company focuses on improving access to high-quality mental healthcare through technology-enabled solutions. It is a growing organization with a collaborative culture that values innovation, clinical integration, and operational excellence.
Own day-to-day BPO partner performance, tracking results against goals and leading improvement initiatives.
Serve as the main point of contact between BPO partners and internal teams, keeping priorities and expectations aligned.
Use data to spot trends, find root causes, and turn insights into clear action plans.
Headway is building a new mental healthcare system by automating insurance and administrative work for providers. As a Series D company with $325M+ funding and over 90,000 providers, we're scaling a mission-driven team focused on accessible, affordable care.
Define and drive the provider experience strategy across Spring Health and Alma, focusing on helping providers build thriving, sustainable practices.
Identify the most impactful moments in the provider journey and remove friction that affects satisfaction, engagement, retention, and performance.
Serve as a strong voice of the provider, using data and insights to influence company priorities, policies, products, and workflows.
Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. The company is AI-native, serving over 170 million people worldwide through leading employers and health plans, with a culture focused on technology, humanity, and collaborative team growth.
Own end-to-end operations, including daily workflows, clear rhythms, and escalation paths so stakeholders know what needs to happen and when.
Predict and monitor success metrics using dashboards and leading indicators to identify risks early and drive cross-functional action.
Redesign the operating model by applying AI, automation, and tooling to reduce manual work while preserving human judgment.
Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. As the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists, 400+ therapists, and over 4 million patient visits, the company is a mission-driven team solving complex problems at scale.
Own revenue analytics, forecasting, and performance reporting to provide leadership with clear visibility into pipeline health and growth opportunities.
Optimize sales processes, CRM systems, and pipeline management to improve efficiency and conversion rates.
Partner cross-functionally to align go-to-market strategies and identify new business opportunities.
Wellnecity is a platform for high-performing health plans, helping self-insured employers, advisors, and vendors achieve cost savings and better outcomes. They are a fast-paced entrepreneurial team focused on revolutionizing healthcare benefits and data management.
Serve as the primary day-to-day contact for clinic and health system customers after go-live, driving enrollment, adoption, and satisfaction.
Build repeatable onboarding processes, documentation, and a customer knowledge base to move from firefighting to proactive success.
Track account health, run satisfaction surveys, and route technical issues to Engineering and IT for permanent fixes.
RhythmScience is revolutionizing virtual cardiac care by developing advanced remote monitoring solutions for hypertension, heart failure, and rhythm management. The company fosters an inclusive, collaborative culture and is committed to improving patient outcomes through cutting-edge healthcare technology.
Manage calendaring and logistics for co-founders, own meeting operations, and drive accountability across teams.
Support the People team with interview scheduling, event logistics, and culture programming from concept to execution.
Own ad hoc projects and operational tasks across the company, identifying gaps and proposing solutions.
We partner with health plans to make homes safer and more accessible for older adults and high-needs populations. We are a fast-growing healthcare services company backed by top venture capital firms, with a remote-first culture.
Lead, mentor, and develop a team of managers and team leads, including hiring, onboarding, and performance management.
Own operational health, quality, and KPIs across your teams, including SOPs, budgets, and workforce planning.
Drive change leadership, cross-functional partnerships, and responsible AI adoption to improve care delivery.
Spring Health is a global mental health company building an AI-native platform for personalized care across coaching, therapy, medication, and specialty care. The company reaches over 170 million people through employers and health plans, with a culture focused on using AI to expand the quality and humanity of care.
Design and scale clinical programs and workflows to deliver best-in-class outcomes for hundreds of thousands of members.
Partner with clinical, product, and tech teams to take initiatives from pilot to full-scale rollout using rigorous data analysis.
Lead and unblock frontline clinicians through direct and lateral influence, prioritizing high-impact care actions.
Devoted Medical improves the health of older Americans through a data- and AI-powered care platform with world-class clinical and service experiences. Founded in 2017, it's a collaborative, low-ego, high-trust organization focused on speed and tangible results.
Lead and mentor a team of seven recruiters supporting sales and revenue hiring.
Develop and execute recruiting strategies aligned with business goals and workforce planning.
Drive data-driven process improvements to enhance hiring speed, quality, and efficiency.
They are a mission-driven healthcare technology company focused on expanding access to mental healthcare through innovative solutions. Their culture emphasizes diversity, professional development, and a fast-paced, inclusive work environment.
Drive GTM priorities by translating company strategy into clear objectives and operating plans.
Own the GTM operating system, leading leadership meetings, business reviews, and QBRs.
Lead high-priority cross-functional initiatives and create executive leverage for the CRO.
Solink transforms video security into operational insights using existing cameras as intelligent sensors. Trusted by over 35,000 locations in 60+ countries, it's a rapidly scaling company with a culture of urgency, quality, teamwork, and trust.
Define the vision, strategy, metrics, and operating cadence for the full provider lifecycle.
Design clinician compensation models and incentive structures that balance network scaling with gross margins.
Partner with Recruiting to develop systems and tools to attract and convert clinicians at scale.
Pomelo Care is a leading virtual medical practice providing care for women and children across pregnancy, postpartum, pediatrics, menopause, and perimenopause. It is a well-funded startup with a collaborative, patient-first culture and a team of clinicians, technologists, and operators.
Own the commercial relationship for a book of existing customers and drive expansion through upsell and cross-sell opportunities.
Lead the renewal process, including pricing and contract negotiations, for customers going to RFP/RFI.
Partner with Customer Success Managers to align on strategic account plans and customer objectives.
Lyra Health is a leading provider of evidence-based mental health care, serving over 20 million people globally through employer and health plan partnerships. The company has delivered more than 15 million therapy sessions and published over 35 peer-reviewed studies, with a culture focused on clinical excellence and measurable outcomes.
Lead operational testing and experiments for Care & Case Management and navigation teams, including AI calling and intake pilots.
Manage cross-functional projects, own daily and weekly business readouts, and drive Population Health margin initiatives.
Conduct deep-dive operational assessments, leverage AI productivity tools, and partner with product teams to improve outcomes.
Included Health is a healthcare company delivering integrated virtual care and navigation, with a mission to raise the standard of healthcare for everyone. It fosters a remote-first culture and is an equal opportunity employer.
Responsible for the day-to-day success of partners and end users, including onboarding, implementation, and relationship building.
Track utilization, identify trouble spots, and initiate solutions in a compassionate and professional manner.
Serve as the primary liaison between campuses and internal teams, driving renewals and expansions.
BetterMynd makes mental health resources more accessible to college students through a nationwide network of licensed clinicians and virtual counseling technology. It is a fast-paced startup focused on supporting higher education institutions and their mental health needs.