Source Job

• Conduct clinical needs assessments and develop personalized care plans for members, referring them to appropriate levels of care.
• Manage care coordination including scheduling, platform support, and troubleshooting via phone, chat, and email.
• Provide crisis intervention, safety planning, and follow-up support while documenting all interactions in English.

Spring Health is a global mental health company on a mission to eliminate every barrier to mental health through an AI-native platform that delivers personalized support across coaching, therapy, and medication management. The company reaches more than 170 million people worldwide and fosters a culture of transparency, innovation, and high impact.

• Convert high-intent inbound calls, referral callbacks, and web leads into scheduled first visits with warmth and urgency.
• Support established patients by resolving simple requests and routing them to the right team quickly and accurately.
• Grow through coaching, call audits, and performance feedback while documenting every interaction with clear next steps.

Geode Health is a rapidly growing national provider of outpatient mental health services focused on making care accessible, affordable, and effective. The company is backed by KKR and emphasizes a supportive clinical community, professional development, and a mission-driven culture.

• Sell Lively's benefits solutions to enterprise employers with 3,000+ eligible lives through brokers, consultants, and direct named accounts.
• Manage full-cycle sales from outbound prospecting and demos through contract negotiation and close.
• Exceed quotas and activity metrics while building territory and channel relationships in the PST/MST region.

Lively is a benefits platform offering a top-rated modern HSA along with FSA, HRA, and other benefit solutions for employers and consumers. The company is remote-first, headquartered in San Francisco, and fosters a down-to-earth culture with employees across the US.

• Guide customers through designing benefits packages and selecting the right plans for their teams and stage.
• Own the end-to-end enrollment process, submitting insurance forms accurately and keeping systems current.
• Manage the client lifecycle at renewal, communicate proactively, and solve ambiguous benefits issues.

Mercury is a fintech company that provides financial software for startups, and its recent acquisition Central handles payroll, benefits, HR, compliance, and government filings. The company values diversity, belonging, and deep customer empathy, aiming to make complex processes feel simple and human.

• Handle inbound calls and chats about benefit amounts, plan benefits, and claims.
• Resolve member issues with empathy, accuracy, and a positive attitude.
• Build rapport by listening carefully and meeting members where they are.

Sidecar Health is redefining health insurance by making excellent healthcare affordable and accessible for everyone. They are a mission-driven startup with a diverse team of professionals from tech, policy, and healthcare backgrounds.

• Provide compassionate first-contact support for clients seeking mental health care, conducting needs assessments and risk triage.
• Manage high-volume inbound calls, emails, and chats, while navigating CRM tools like Zendesk and Salesforce.
• Demonstrate flexibility in working overnight shifts and maintain strong written and verbal communication skills.

Lyra Health is a leading provider of evidence-based mental health care, serving over 20 million people globally through employer and health plan partnerships. The company delivers high-quality care via an AI-powered platform, backed by extensive peer-reviewed research and proven outcomes.

• Build and execute a consultant relations strategy that drives awareness and advocacy across employer and health plan benefit spaces.
• Lead and develop a team of 7 Strategic Alliances directors and senior managers, providing clear feedback and guidance.
• Drive pipeline growth through targeted strategies and deep partnerships with national and regional benefits consulting firms.

Spring Health is a global mental health company eliminating every barrier to mental health via an AI-native platform for personalized care. Their validated approach reaches 170+ million people worldwide and fosters an AI-fluent, mission-driven culture.

• Lead advanced compliance activities for healthcare administrative products including HSAs, FSAs, HRAs, and COBRA.
• Apply expert regulatory judgment to risk assessments, compliance monitoring, investigations, and corrective actions.
• Collaborate with stakeholders to integrate compliance requirements into strategic initiatives and leverage AI-powered tools.

HealthEquity empowers healthcare consumers by providing administrative solutions like HSAs, HRAs, FSAs, and COBRA. The company is a large, mission-driven organization that values inclusion and connects health and wealth for American families.

• Own and build trust-based relationships with employee benefits brokers and consultants across assigned markets.
• Generate and activate qualified pipeline by developing engagement strategies and supporting the sales process.
• Drive partner enablement and go-to-market execution, translating BetterHelp's value proposition into compelling stories.

BetterHelp is a mental health company on a mission to make therapy accessible to everyone, offering online counseling through a network of over 30,000 licensed therapists. Founded in 2013, it is the world's largest online therapy service, with a diverse team that values employee well-being and professional development.

• Drive new business acquisition and close strategic accounts in the healthcare and life sciences market.
• Use consultative, relationship-based selling and team-selling to develop and manage customer relationships.
• Collaborate with marketing and product teams to convert digital leads and meet revenue targets.

MediSpend provides SaaS-based compliance solutions for the healthcare and life sciences market. The company fosters a collaborative, entrepreneurial culture and supports fully remote work across the US.

• Answer member inquiries, perform outreach, and build rapport with client representatives to resolve insurance and benefits questions.
• Research issues, coordinate with providers and carriers, and log resolutions to ensure timely follow-up and quality outcomes.
• Collaborate with service team members, run reports, and lead onboarding calls to support client members and improve service.

IMA Financial Group is an independent insurance brokerage providing insurance solutions, employee benefits, retirement plans, and wealth management. It is a national, employee-owned company with a collaborative culture and recognition as a best place to work.

• Deliver short-term, high-impact psychotherapy and counseling to employees and their families as an independent contractor.
• Use Lyra's Connected Calendar platform to manage your schedule, with members booking virtual or in-person sessions directly.
• Collaborate with Lyra's Clinical Case Management team while tracking client progress with validated outcome tools.

Lyra Health is a leading provider of mental health solutions for employers, supporting more than 20 million people globally. The company has delivered over 13 million sessions of mental health care and is known for its transformative, evidence-based care model and AI-powered platform.

• Provide mental health counseling sessions, including clinical risk assessments and crisis intervention.
• Maintain an average caseload of 30 sessions per week while following policies and confidentiality standards.
• Utilize data-driven decision making and measurement-based care to monitor client outcomes.

Spring Health is a global mental health company using an AI-native platform to deliver personalized support across coaching, therapy, medication management, and specialty care. The company reaches more than 170 million people worldwide and fosters a culture that values technology, human judgment, and continuous learning.

• Partner with enterprise sales to demonstrate workforce management solutions
• Lead discovery, demos, and proof of concepts for large global customers
• Translate technical capabilities into measurable business value

This company provides advanced workforce management software to help large enterprises solve operational challenges and improve business outcomes. It fosters a collaborative, entrepreneurial culture and supports professional growth with a focus on innovative technology.

• Partner with Account Executives to develop sales strategies and build prospect confidence in Impact.com's platform.
• Lead consultative discovery, customized demos, solution scoping, and technical RFP responses.
• Create reusable sales assets and bring customer/industry requirements back to product teams.

Impact.com is the world's leading commerce partnership marketing platform, helping brands manage affiliate, creator, and customer referral partnerships. Trusted by over 5,000 global brands, it offers a flexible, well-being-focused culture with Responsible PTO and generous parental leave.

• Manage day-to-day client relationships as the primary point of contact for assigned employer clients.
• Lead client-specific projects and initiatives, coordinating cross-functional resources for successful delivery.
• Maintain deep understanding of self-funded health plan benefits and regulatory requirements like ACA, ERISA.

XO Health is the first health plan designed by and for self-insured employers, delivering a more unified health experience. Founded in 2022, the company is growing a multi-disciplinary team of diverse and digitally empowered employees.

• Troubleshoot and resolve issues for Clients and Therapists via phone and chat.
• Assist and educate customers on the Grow Therapy platform to ensure a great experience.
• Identify root causes of problems and collaborate with Product teams to improve the platform.

Grow Therapy is a mental health care platform that connects patients, therapists, and insurance payors to make quality care accessible. Founded in 2020, it has raised over $328M and reached a $3B valuation, with a mission-driven, fast-paced culture.

• Own the full sales cycle with mid-market behavioral health organizations, from prospecting through close.
• Build pipeline alongside an SDR and lead discovery with clinical, compliance, and finance stakeholders.
• Tailor the value proposition to customer needs across deals ranging from $30,000 to over $1 million in annual contract value.

They are an early-stage behavioral health technology company building an AI-powered platform to expand access to care. As a small, early-stage startup, they value hands-on contribution and shaping commercial strategy as the team grows.

• Drive revenue growth and manage complex enterprise sales cycles across assigned provider markets and accounts.
• Develop and execute strategic account plans, generate pipeline, and sell into health systems, hospitals, and integrated delivery networks.
• Partner with internal teams to align MCG solutions with client priorities, support retention, and close new business.

MCG leads the healthcare community in delivering patient-focused care through evidence-based content and innovative products. As part of Hearst, they offer a mission-driven, collaborative culture with the stability and resources of a global media company.

• Own and grow a pipeline of prospects within our core ICP (plan designers, benefits decision-makers, TPA backroom, BPO opportunities)
• Execute full-cycle sales from outreach through close, consistently meeting or exceeding quota
• Develop deep expertise in our product to deliver compelling, tailored demos and proposals

Yuzu is building the foundational infrastructure for next-generation health insurance, operating as a vertically integrated tech-enabled TPA for self-funded employer plans. Servicing thousands of companies, Yuzu fosters an innovative, high-growth culture with perks like flexible PTO, paid health benefits, and team outings.