Own the end-to-end contract renewal lifecycle for a portfolio of ~45 high-value accounts, ensuring high retention and minimizing churn.
Serve as the primary trusted advisor, conducting QBRs to measure satisfaction and demonstrate ROI.
Identify, qualify, and cultivate expansion and upsell opportunities within existing accounts to drive growth.
Quantum Sky engineers the advantage across cyber, networks, software, and quantum for mission-critical operations. The company fosters a collaborative, innovative, and mission-driven environment where every team member plays a critical role in shaping the future of technology.
Lead and develop Strategic Account Executives and Account Managers to set the standard for client success.
Own portfolio performance and drive renewals, revenue growth, and expansion across Fortune 500 clients.
Engage at the executive level with senior stakeholders to guide strategy and build lasting partnerships.
Personify Health provides a personalized health platform combining health plan administration, wellbeing solutions, and care navigation. The company is mission-driven, serving employers and health plans with a focus on better health outcomes.
Own the full sales cycle with mid-market behavioral health organizations, from prospecting to closing.
Build pipeline with an SDR and lead discovery with clinical, compliance, and finance stakeholders.
Tailor value propositions to customer needs, with deal sizes from $30,000 to over $1 million in ACV.
They are an early-stage behavioral health technology company building an AI-powered platform for behavioral health organizations. The team is small and collaborative, with a focus on defining sales processes and playbooks as the company grows.
Act as strategic relationship owner for a portfolio of IntusCare clients, managing renewals, upsells, and contract negotiations.
Identify and pursue cross-sell and upsell opportunities while monitoring account health and proactively addressing client risks.
Lead quarterly business reviews and coordinate internally with Product, Analytics, and Delivery teams as the voice of the customer.
IntusCare builds an end-to-end technology ecosystem for PACE and coordinated senior care, with data and AI at the center of its purpose-built EMR. The company fosters a fast-paced, high-growth, cross-functional culture focused on improving care delivery.
Own and grow expansion ARR and renewal outcomes within assigned accounts.
Identify and close upsell and cross-sell opportunities aligned to customer value.
Manage a high-volume install base with structured outreach and CRM tools.
Cision is the global leader in consumer and media intelligence, engagement, and communication solutions, empowering over 75,000 companies including 84% of the Fortune 500. The culture champions curiosity, collaboration, and innovation, with a strong commitment to diversity and inclusion.
Own client relationships post-implementation, driving renewals and expansion.
Monitor customer health metrics and adoption trends to reduce churn and increase value.
Act as the voice of the customer, collaborating with cross-functional teams and supporting events.
Granum is a software company providing industry-specific solutions for landscapers and arborists across North America. Its collaborative and supportive culture has earned multiple awards, including being named a 2024 Best Place to Work.
Lead Hello Heart's strategic accounts with end-to-end ownership of client lifecycle for Fortune 500 clients, including adoption, retention, and growth.
Build C-Suite relationships, influence senior stakeholders, and present the Hello Heart value proposition.
Own renewals, revenue retention, and growth while using AI tools to improve productivity and workflows.
Hello Heart is an AI company focused exclusively on heart health, building a platform that predicts and prevents cardiac events before they happen. They serve over 80% of large U.S. health plans and hundreds of employers, with a positive, diverse, and supportive culture.
Own run-state client portfolio health, leading operational check-ins and health reviews.
Build trusted relationships with key stakeholders and act as a strategic advocate for clients.
Drive renewals, upsell, and cross-sell opportunities to deliver ongoing value and growth.
Stoneridge Software is a Microsoft Dynamics implementation partner that helps businesses succeed with software solutions. As a 2025 Top Workplace Honoree, the company fosters a remote-forward culture emphasizing collaboration, continuous improvement, and work-life balance.
Build and maintain productive relationships with key stakeholders across scientific and IT functions.
Manage renewals and expansion opportunities, negotiating upwards of $100,000 in ARR.
Use customer engagement models to maximize value and identify churn risks early.
Benchling is the AI platform for biotech R&D, enabling scientists to design experiments, capture structured data, and run AI agents in their workflows. Trusted by over 200,000 scientists at companies like Sanofi and Moderna, Benchling is building an AI-first culture and welcomes diverse talent.
Own renewals and retention across ~80 enterprise accounts, protecting a strong retention base.
Drive expansion through new modules and new sites, shifting from inbound-led demand to proactive outreach.
Build multi-threaded relationships from plant-level users to VP and C-suite, partnering with Implementation, Support, and Product to manage churn risk.
IntellaQuest builds QMS and EHS software for regulated industrial organizations, trusted by manufacturers like Honda and Shell. Backed by Alpine Investors as part of ASG, it's connected to a community of SaaS companies focused on people and data.
Serve as the primary relationship owner for Curated clients across legal, AI, medtech, CRO, and other non-pharma industries, guiding programs from intake to delivery.
Partner with internal operations and Impiricus client services teams to coordinate physician recruitment, scheduling, and execution while managing multiple concurrent engagements.
Help build the client services function from the ground up, creating playbooks, templates, and processes as the business scales.
Impiricus is the Agentic Commercialization Platform for Healthcare, helping life sciences teams understand physician intent and enable real-time action. Founded by a practicing physician and a senior pharma executive, it is trusted by more than one million opted-in HCPs.
Independently own a diverse book of Mid-Market and Enterprise customers, driving adoption and retention.
Lead renewal strategy and execution, including pricing conversations and multi-year negotiations.
Serve as a trusted advisor, identifying upsell opportunities and mitigating churn through data-driven engagement.
Fluxx is a collaborative grantmaking platform that helps foundations and agencies streamline the grantmaking process to get funding to those who need it. The company has a community of 450+ grantmakers and a people-first, inclusive culture focused on continuous learning.
Own the renewal portfolio and retention targets, managing renewals through structured timelines and weekly revenue forecasts.
Lead executive quarterly business reviews and serve as the primary customer advocate to drive adoption and mitigate churn.
Negotiate renewal pricing and contract terms while identifying expansion opportunities within existing accounts.
The company provides enterprise B2B software solutions for retail, consumer packaged goods, and consumer brand customers. It fosters a data-driven, collaborative culture focused on customer success, renewal growth, and building scalable processes.
Lead a team of Customer Success Managers and Strategic Account Managers to drive renewals, expansion, and customer outcomes.
Own Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) for strategic accounts, carrying an expansion quota.
Serve as executive sponsor for enterprise accounts, guiding long-term adoption and multi-year roadmap alignment.
Cayuse empowers organizations to conduct globally connected research with proven, integrated, and easy-to-use technology. Their growing team of highly skilled experts is committed to customer success and industry-leading solutions.
Build and maintain long-term customer relationships to maximize satisfaction and retention.
Identify and execute upselling and cross-selling opportunities to drive revenue growth.
Collaborate with internal teams to develop account strategies and stay informed on industry trends.
Documo is a fast-growing B2B SaaS company that helps businesses digitize and streamline document workflows through Intelligent Document Processing. It is a small, fast-growing tech company with a supportive, inclusive, and fun culture.
Own day-to-day client relationships, driving adoption, activation, and value realization for assigned accounts.
Partner with strategic account leadership on renewals, growth opportunities, and executive-level issue resolution.
Lead process improvements, analyze performance metrics, and act as a mentor to elevate the Client Success team.
Heartbeat Health is a virtual-first cardiovascular care company providing telemedicine, diagnostics, and virtual care programs to improve heart health outcomes. The company is remote-first, mission-driven, and fast-paced, with a culture that values diversity, mutual respect, and innovation.
Own the full sales cycle with mid-market behavioral health organizations, from prospecting through close.
Build pipeline with SDRs and lead discovery with clinical, compliance, and finance stakeholders.
Travel 30% and help refine the sales motion as the commercial team scales.
They are an early-stage behavioral health technology company building an AI-powered platform to expand access to care. As a small startup, they value team members who help shape sales processes and thrive in a fast-paced environment.
Own and grow a portfolio of provider accounts, from health systems to smaller practices, driving prescriber ordering and patient activation.
Build account plans, expand service lines, and create scalable playbooks for adoption and account health.
Partner with internal teams and lead executive business reviews, training, and reimbursement issue resolution to sustain growth.
Big Health helps millions back to good mental health through fully digital, non-drug options for common mental health conditions. As a remote-first company, Big Health partners with leading healthcare organizations to bring evidence-based digital therapeutics to scale.
Own the commercial and strategic health of Pencil accounts, building trusted relationships with budget-holding stakeholders.
Manage QBRs, roadmap conversations, renewals, and account documentation to tell a clear partnership narrative.
Partner with CST counterparts and proactively identify expansion and upsell opportunities.
Pencil is an advertising technology company whose SaaS product uses Generative AI to transform content creation. It fosters a culture of ownership, proactive communication, and polished client management.
Own a portfolio of 20-30 large enterprise employer relationships.
Drive retention, renewals, and risk mitigation strategies.
Use engagement and ROI data to influence senior stakeholders.
Sword Health is an AI care company building a 24/7 AI-native platform for physical therapy, women's health, and mental health. With 700,000+ members, 1,000+ enterprise clients, and over $500M in funding, it's a fast-moving, mission-driven workplace.