As the frontlines of the P2P market, you and the team will arbitrate customer disputes professionally. You will investigate trading activity and take appropriate actions to keep the marketplace safe and prevent fraudulent activity and use Customer Insight to identify product improvements.

As a Team Support, you will deliver exceptional service to both agents and customers by overseeing the booking process, providing basic technical support, and addressing queries, also handling escalated contacts with legal, regulatory, governmental, or PR implications, and assisting the Team Manager with projects focused on enhancing team performance.

This role primarily focuses on handling support tickets, ensuring smooth platform administration, and supporting the creation and adherence to internal processes. The role will provide operational assistance and improving platform functionality for end-users as a first line of support for the Kinaxis Learning Hub (KLH).

Begin your journey in customer support by working with technology companies, offering top-notch support, and creating long-term customer relationships. You'll handle first-line support for self-serve customers, resolve queries through various channels, and identify complex issues for escalation. There is great growth potential within the role.

Looking for a Customer Success Specialist Intern to join the customer success team. Ideal candidates have interest in the data domain and relish the challenge of navigating through complex organizational dynamics. This role involves budgetary analysis, data collection, deploying engagement models and identifying opportunities.

In this fully remote role, you will be the first point of contact for new patient inquiries through SMS & phone calls. Engage in empathetic conversations, build trust, and guide prospective clients to the next step in their care journey. The role requires timely lead response, accurate documentation in the CRM, and a relationship-centered approach.

We're looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization by providing outstanding service and product knowledge, while working with multiple clients throughout the day.

As a Sr. Underwriting Service Specialist, you'll ensure account service delivery exceeds customer expectations, utilizing customer service skills and software applications to meet targets and SLAs. Responsibilities include policy issuance, documentation, report updates, and communication with internal functions and brokers. This role requires analytical skills, collaboration, and insurance knowledge.

The L1 Support Manager provides assistance to users across our ecosystem, including SpliMetrics Acquire, Optimize, and AppRadar, via Intercom in-app chat. The role focuses on resolving customer inquiries and creating help materials to enhance self-service support. Collaboration with various teams ensures a smooth customer experience and continuous product improvement.

Provide exceptional 24/7 Tier 1 support to Noodle employees, Noodle-built product users, university partners, and international LMS clients. The role represents user needs and provides training documentation & automated self help options. The Technical Support Associates are based in South Africa and report to the Technical Support Manager.