Introduce newcomers to our platform and help them set it up for optimum performance.
Take care of our most valuable assets, our customers by assisting them in solving both simple and complex issues.
Help clients within our applications to navigate their way to success as quickly as possible by training them and their teams.
Datasite facilitates economic value creation for companies across the globe, offering data rooms and AI deal sourcing. It is comprised of tech pioneers like Datasite, Blueflame AI, Grata, and Sherpany, defining the future for business growth.
You are the first point of contact for customers on IT and Business Application-related questions.
Provide a professional, efficient, and effective support service to Unit4 customers.
Investigate, process, and document application defects passed to the Application Support team.
Unit4 redefines Enterprise Resource Planning (ERP) for mid-market people-centric organizations. They provide innovative, self-driving, adaptive and intuitive software to help customers focus on meaningful work, with a culture built on trust and inclusivity.
Provides primary support to customers encountering problems using the CDK’s products and solutions.
Responds to customer product inquiries via telephone or in written internet-based email or chat sessions.
Resolves customer concerns raised during installation, operation, maintenance or product application or compatibility matters.
CDK Global provides cloud-based software to dealerships and Original Equipment Manufacturers (“OEMs”) across automotive and related industries. Its SaaS platform enables dealerships to manage their end-to-end business operations. They value inclusion and diversity and encourage different views, fostering an inclusive workforce.
Expert customer support via phone, email, and walk-ins (pool chemistry, maintenance, and equipment troubleshooting).
Creating accurate quotes for pool packages, equipment upgrades, liners, and parts.
Driving sales through upselling chemicals, parts, and maintenance equipment.
OurAssistants connects property management, real estate, and growing businesses with highly skilled virtual professionals who bring efficiency, accuracy, and professionalism to every task. They are committed to creating a supportive and growth-oriented remote work environment where every team member can thrive.
Assist clients with their home and auto insurance needs, answering questions and providing documentation.
Proactively reach out to clients regarding their policies to ensure their needs are being met.
Communicate effectively via phone, email, and SMS with potential clients to build trust and deliver outstanding customer service.
YouSet is revolutionizing the insurance industry by combining technology, data, and human expertise. They’re on a mission to build the most user-friendly and highly rated insurance platform in Canada and have helped over 250,000 users shop for insurance.
Serve as the first point of contact, creating a welcoming experience for patients.
Partner with the branch team to coordinate timely equipment delivery and solutions.
Secure health plan authorizations, ensure compliance, and maximize patient health plan benefits.
Accendra Health simplifies healthcare by delivering care beyond traditional settings. They provide essential products and services, promoting health outside hospitals with brands like Apria and Byram Healthcare, aiming for personalized, long-term patient care.
Design and implement client success plans tailored to individual clients, including challenges, goals, and objectives.
Serve as the main point of contact for clients, addressing concerns and ensuring smooth communication.
Provide detailed reporting to clients on service usage and effectiveness, identifying opportunities for improvement.
NRI provides managed solutions and recommendations to improve current solutions. They foster a highly collaborative, results-oriented, dynamic, and extremely positive environment where employees can challenge their skills and work with large, sophisticated, and progressive clients.
Review and process patients’ enrollment forms for the Patient Assistance Program.
Assist patients on the phone with PAP program enrollment by verifying pre-screening and qualifying tasks.
Notify patients and healthcare providers of approvals, denials, and any next steps needed to continue the enrollment process.
CareTria aims to help patients access coverage for their prescribed medications. We provide telephone support and administrative functions. The company offers comprehensive benefits and is an Equal Opportunity Employer, indicating a commitment to a positive and inclusive work environment.
Own the end-to-end post-sales lifecycle for a portfolio of mid-to-high complexity accounts.
Lead onboarding by aligning on business objectives, defining success metrics, and establishing KPIs.
Deliver value reviews to both operational stakeholders and emerging executive sponsors.
Airship helps world’s leading brands drive revenue growth and customer loyalty with exceptional cross-channel customer experiences. They empower growth-focused teams to create, test, and orchestrate hyper-personalized experiences across all channels.
Act as a trusted bridge between families and the internal advising team.
Provide timely updates, thoughtful recommendations, and genuine care as their child progresses toward their goals.
Collaborate with team members to ensure services are delivered to fulfill family needs.
InGenius Prep, founded in 2013 by law students at Harvard and Yale, assists students in applying to U.S. Colleges and Graduate schools. The company has grown to a team of more than 190 full-time employees, 600 part-time employees, with offices in the U.S., Canada, and China.