Remote Customer service Jobs · Communication

Handling customer inquiries and hotel reservations professionally. Finding the best deals and options near the Haram. Communicating with hotels and suppliers and completing reservations accurately.

Assist existing and prospective clients within our organization. Work with multiple clients throughout the day. Provide outstanding service and product knowledge.

• Resolve customer queries directly via help desk.
• Monitor team performance and ticket queues to ensure prompt resolution.
• Maintain and update internal and external support content based on common queries.

• Answer inbound calls from patients, doctor's offices, and insurance carriers.
• Initiate payment plans for patients with outstanding balances.
• Utilize multiple resources to resolve patient inquiries while on the phone.

• Monitor social channels and promptly address client inquiries.
• Proactively engage clients and contribute to growing Kraken’s social media presence.
• Excel in high-pressure work environments and adapt to the dynamic landscapes of social media and cryptocurrency.

Supporting customers by phone and in writing. Providing knowledgeable guidance to customers. Handling service-oriented complaint and claims management.

Provide care to users through calls, chats and email. Get to know each user’s business goals, uncover their needs and help guide them through their journey. Analyze user behavior, content suitability and content relevance to determine effects on user satisfaction.

Supporting members through illness, recovery and return to work by providing them with disability benefits and proactive case management. Working and collaborating with a dynamic and talented team of professionals in a high-energy work environment. Helping members to realize their potential for productive lives, to the best of their abilities.

• Be the first point of contact for clients calling in with credit cards questions or requests.
• Assist clients with credit cards operations and inquiries, and proactively suggest solutions.
• Provide information and solutions to existing and potential clients regarding CIBC’s credit card products and services.

• Booking hotels, flights, vacation packages, and custom itineraries.
• Using our trusted supplier partnerships to score amazing deals and upgrades.
• Building lasting relationships through five-star service.