Assist clients in researching, planning, and booking cruises, hotels, and vacation packages. Provide personalized recommendations based on clients’ preferences and budgets. Work closely with top travel suppliers to secure exclusive deals and promotions. Stay informed on industry trends, travel policies, and supplier offers.
This position involves handling inbound customer inquiries, reaching out to providers and members, and offering program support for contract members. It also includes providing technical and administrative support for various contracts, including internal applications and tools. The role requires ensuring high customer satisfaction through effective communication and problem-solving.
Responsible for conducting outbound calls to patients to facilitate CPAP supply reorders. Actively promote and sell CPAP equipment while ensuring compliance, satisfaction, and retention through effective outreach and relationship building. Customer-focused, multi-tasking individuals with exceptional time management and phone skills are encouraged to apply.
We are looking for a detail-oriented and customer-focused Vacation Planner to join our team. In this fully remote role, you will assist clients with their travel plans, provide outstanding customer service, and coordinate all aspects of their vacation experiences. If you enjoy helping others and have a passion for travel, this role offers a chance to combine both.
Deliver superior customer support for antivirus software, managing inquiries about accounts, subscriptions, and technical issues through phone and remote sessions. Efficiently resolve customer issues related to software purchases, renewals, account management, and refunds, ensuring a smooth experience. Guide customers through the installation, reinstallation, and troubleshooting of antivirus programs.
As a part of our Service Team, you will be responsible for fostering great relationships between students, families, and tutors. You’ll also collaborate with our enrollment and academics team to ensure families and tutors are set up for success. You’ll manage one or more specific regions and be responsible for growing the business by providing exceptional customer service and achieving monthly revenue goals. This is a fully remote position.
Form Health's Patient Care Coordinators provide comprehensive support for daily clinical operations, and growth of the clinical practice and the company. They provide outstanding experience to patients and increase practice efficiency by working collaboratively with the physician and dietitians. This role is 100% remote.
As a Member Engagement Representative, you will enhance participants’ journeys toward healthier lifestyles by providing exceptional customer support. This involves addressing inquiries, resolving concerns, navigating systems, managing communications, handling complex queries, and verifying insurance eligibility and benefits.
Support Hazel’s Physical Health provider team with phone calls to families in both English and Spanish. Manage internal chat communications among providers, relay messages to appropriate staff, and create job tickets for school/initiator needs. Provide interpretation and translation services for phone calls, telehealth visits and written medical documentation.
You'll be a key member of our Enterprise support team, resolving complex technical challenges and providing expert guidance to our most valued clients in a fast paced environment. This role will contribute directly to Vimeo’s Sales Assisted Support efforts with focus on troubleshooting and responding to escalated issues, contributing towards insights reporting, and collaborating with teammates to ensure the highest quality support.