Remote Customer service Jobs · Customer Service

As a Client Service Representative, you’ll be the first point of contact for new Business Wire clients, requiring excellent customer-focused communication and organizational skills. As the key liaison between sales, newsroom, and clients, you'll manage inquiries, membership applications, and client follow-ups, ensuring their needs are met, all while staying current with industry trends.

Responsible for providing excellent experiences for Brokers and Clients by providing accurate, relevant information in addition to resolving complex tickets including Enrollments, Terminations, COBRA/Cal-COBRA, Invoicing, Commissions and Contract updates. Answer and process a high volume of incoming emails and occasional out-bound phone calls in a supportive, empowering and innovative manner.

You will support clients in the optimal use of LGI Solutions Santé’s eClinibase software product. You will provide high-quality customer support while meeting prescribed deadlines. You will process and resolve requests promptly to achieve the service level agreed upon with clients.

Support clients by researching availability, managing travel bookings, and ensuring accuracy in all reservation details. Process client reservations for hotels, resorts, cruises, and vacation packages using online booking systems. Review and confirm booking details, ensuring accuracy with travel dates, destinations, and preferences. Communicate with clients and vendors regarding updates, changes, or special requests.

Responsible for handling inbound calls from customer’s inquiries and complaints in a Financial / Bank Services environment, maintaining a positive attitude. Resolve service problems and ensure that customer queries are answered to their satisfaction. Address customer’s concerns related to the services and provided the best solutions for their needs via a variety of communication channels.

Help couples plan destination weddings, honeymoons, and group travel. Research venues, packages, and travel logistics based on client needs. Coordinate travel arrangements including flights, accommodations, and excursions. Communicate with top-tier suppliers and resort brands and stay updated on resort trends. Provide excellent virtual customer service and use provided tools to manage client journeys.

As a Customer Experience Agent, with an emphasis on phone support, you are passionate about supporting patients and serving as the best point of contact. You are passionate about details and adhering to safe and compliant procedures that positively impact our patients' health. You are creative about solving problems and embody the Thirty Madison mission of providing access to healthcare.

In this role, you will work directly with couples to plan their dream weddings and honeymoons in breathtaking destinations worldwide. From selecting the perfect location to coordinating travel logistics, you’ll play a key role in bringing magical moments to life. You Consult with couples to understand their vision, preferences, and budget for their destination wedding or honeymoon.

In this work-from-home role, you'll assist clients with researching, planning, and booking travel arrangements while ensuring a positive and stress-free experience. Ideal candidates are proactive, enjoy helping others, and are excited to work in a flexible, service-focused environment.

This role involves helping clients plan tailored holidays with flights, hotels, and experiences. You will consult with clients to design itineraries, research and book accommodations, activities, and tours. You will also ensure accurate booking management and provide client support before, during, and after travel.