Provide financial counseling to patients on payment options, Medicaid eligibility, assistance programs, and self-pay responsibilities.
Analyze patient accounts and develop action plans to resolve outstanding financial obligations with empathy and professionalism.
Support patient inquiries through a financial services call center and collaborate effectively with a remote team.
This company provides patient financial counseling and support services for healthcare organizations. It fosters a patient-centered culture with a focus on empathy, collaboration, and professional development, offering a fully remote work environment.
Interview patients and representatives to gather complete demographic and financial information for account resolution.
Analyze financial data to determine appropriate payor sources and assist with applications to agencies like DHHS and SSA.
Communicate estimated financial responsibility and request payment, ensuring all possible payor sources are exhausted before hospital sponsorship.
Prisma Health is the largest not-for-profit health organization in South Carolina, serving more than 1.2 million patients annually. The company has 32,000 team members dedicated to supporting health and well-being.
Counsel patients on healthcare payment responsibilities, insurance benefits, and financial assistance options.
Contact insurers, resolve registration, billing, authorization, and claims issues to advocate for patients.
Maintain accurate documentation and provide compassionate, clear communication on sensitive financial matters.
A healthcare organization helping patients navigate medical costs, insurance benefits, and financial assistance. It operates as a large, patient-centered environment focused on caregiver well-being and professional development.