Remote Customer service Jobs · Linux

• Act as the primary technical advisor for strategic and enterprise clients.
• Lead projects, escalations, and client meetings to ensure ongoing success.
• Manage L3 support cases in collaboration with L1/L2 teams.

Jobgether is a platform that uses AI to match candidates with jobs and ensure fair and objective application reviews. They aim to help candidates get their applications reviewed quickly and fairly.

• Lead the technical onboarding process for new customers, formulating plans based on their requirements and goals.
• Develop relationships with customer stakeholders and work with sales teams to renew and expand customers while minimizing churn risks.
• Act as the voice of the customer, advocating for their needs and requirements to internal teams and ensuring timely issue resolution.

Chainguard secures the software supply chain by default, offering guarded open source software built from source and updated continuously. Founded by industry experts, they provide solutions to organizations ranging from Fortune 500 companies to startups, focusing on being the safe source for open source.

• Build and maintain trusted advisor relationships with Fortune 500 customers.
• Ensure alignment of Nirmata’s solution to customer pain points and successful adoption.
• Provide technical leadership in the creation and delivery of technology solutions.

Nirmata helps organizations innovate fast without sacrificing security or compliance with its policy-as-code platform. The company encourages diverse contributions from its employees and has a commitment to an inclusive workplace.