Remote Customer service Jobs · Medical Billing

Job listings

  • Review and process healthcare claims in accordance with payer requirements and established procedures
  • Verify claim information for accuracy, completeness, and consistency before submission
  • Work with billing and coding teams to investigate and resolve claim-related issues

Raventra Health is a medical services company providing outsourced billing, coding, and claims processing solutions for provider groups and hospitals. They foster a remote work environment and value accuracy, teamwork, and continuous improvement.

  • Perform day-to-day customer service activities for hospital revenue operations, handling billing inquiries and payment plans.
  • Provide detailed documentation and reports on customer complaints and interactions.
  • Maintain knowledge of federal, state, and local regulations and Trinity Health's compliance program.

Trinity Health is a not-for-profit, faith-based health care system. We have 121,000 colleagues and 36,500 physicians and clinicians across 27 states.

  • Post insurance payments, patient payments, adjustments, and contractual write-offs accurately.
  • Review electronic and paper remittance information to ensure payments are applied to correct accounts.
  • Reconcile posted payments against remittance advice and identify discrepancies.

Raventra Health is a medical services company providing outsourced billing, coding, and claims processing solutions for provider groups and hospitals. They focus on accuracy and efficiency in revenue cycle management, operating with a fully remote team.

India 6w PTO

  • Act as a key liaison between patients, healthcare providers, insurance payers, and Revenue Cycle Management teams.
  • Help patients understand benefits, deductibles, co-pays, balances, and payment responsibilities with empathy.
  • Research and resolve billing and balance concerns by reviewing account notes, claim status, and payer communications.

This company provides patient advocacy and revenue cycle management services for U.S. healthcare. They offer a collaborative, process-driven environment focused on service quality, compliance, and accuracy.

  • Maximize reimbursement by collecting outstanding balances from insurance companies through claim follow-up and appeals.
  • Resolve aged claims via payer portals and outbound calls, escalating for reconsideration and up to three levels of appeals.
  • Identify denial trends and collaborate cross-functionally to improve upstream processes and prevent future denials.

CareDx is a leading precision medicine diagnostics company advancing care in transplant, specialty oncology, and cell therapy. The company partners with healthcare providers and biopharma organizations to improve patient outcomes through molecular diagnostics and digital health solutions.

  • Manage charge entry, claim submission, and payment posting for assigned clients
  • Work first-pass denials and resubmit or appeal claims as appropriate
  • Monitor and report on denial rates and billing performance for your assigned accounts

Raventra Health is a medical services company providing outsourced billing, coding, and claims processing solutions for provider groups and hospitals. The company is an equal opportunity employer committed to diversity and inclusion.

  • Manage patient refund and credit workflows, ensuring accurate processing in compliance with policies.
  • Serve as the primary contact for refund resolution and Salesforce case management.
  • Reconcile patient accounts, investigate discrepancies, and coordinate with insurance companies as needed.

Privia Health is a technology-driven national physician enablement company that optimizes physician practices and improves patient experiences. The company is led by top industry talent and offers a collaborative culture focused on reducing healthcare costs and improving outcomes.

  • Reviews insurance eligibility and coverage issues for patient appointments across practice sites.
  • Serves as the primary escalation contact for scheduling and practice teams on pre-visit and day-of-visit insurance questions.
  • Follows up post-visit to resolve PCP assignment and Coordination of Benefits discrepancies.

Bluebird Kids Health provides underserved communities with value-based pediatric primary care, aiming to help every child thrive through comprehensive services and around-the-clock support. The organization is a dynamic team focused on exceptional health outcomes and a rewarding environment for clinicians and staff.

  • Submit provider and organizational contract requests to commercial, Medicare, Medicaid, and managed care payers.
  • Monitor contract application status and maintain detailed tracking of all submissions and negotiations.
  • Coordinate with internal teams to facilitate successful implementation of newly executed agreements.

Expressable is a virtual speech therapy practice on a mission to transform care delivery and expand access to high-quality services. Since 2019, we have served thousands of clients and maintain a fully remote culture focused on collaboration and personal connection.

Unlimited PTO

  • Review and accurately post insurance and patient payments with precision and efficiency, ensuring alignment with company policy and regulatory standards.
  • Resolve auto-posted ERA errors daily and assist with month-end reconciliation to maintain clean patient ledgers.
  • Collaborate with billing staff and client relations to research payment discrepancies and support accounts receivable processes.

Prompt is revolutionizing healthcare by delivering highly automated software to rehab therapy businesses. As the fastest-growing company in the therapy EMR space, Prompt has a talented team passionate about creating a positive impact on patient care and reducing environmental waste.