Remote Customer service Jobs · Organizational Skills

• Coordinate and provide accurate patient demographics to the billing department.
• Review transport documents and patient care reports for accuracy and completeness.
• Make outbound calls to follow up with medical crews and agencies to obtain missing information.

Air Methods is a provider of air medical transport services. They are a large organization with a culture focused on safety and patient care.

• Handle first notice of loss reports for non-complex auto and property claims while ensuring accurate information collection.
• Provide exceptional customer service by guiding customers through their claim experience and explaining options clearly.
• Work efficiently in a high-volume remote environment while maintaining accuracy and customer satisfaction.

The company provides insurance claims services and supports customers through the initial stages of their claims journey. The company culture emphasizes empathy, collaboration, and employee growth, with a focus on delivering high-quality customer service.

• Assist clients with hotel options, vacation packages, and resort stays.
• Provide guidance based on client preferences, travel goals, and budget.
• Support booking and confirmation process for accommodations and travel services.

Georgia Deidre provides travel and hospitality services, assisting clients with hotel and vacation bookings. The company fosters a supportive, team-oriented culture and offers flexible remote work opportunities.

• Manage a portfolio of onboarding projects, ensuring timely delivery and quality.
• Partner with customers to understand business requirements and design solutions.
• Educate customers on Qualio products and best practices, coordinating with internal teams.

Qualio is a unified quality and compliance management platform for regulated organizations. The team is all-remote, distributed across North America, Europe, and Australia, with a focus on security and quality.

• Coordinate booking requests and reservations with accuracy and attention to detail
• Communicate confirmations and updates to clients to ensure a smooth experience
• Maintain organized records and monitor timelines to complete all arrangements on schedule

Deidre offers booking coordination services for clients. The company provides a supportive, collaborative remote team environment with opportunities for growth.

• Handle customer enquiries and emergency situations over the phone with professionalism.
• Meet service delivery targets by resolving queries in a timely and consistent manner.
• Use multiple systems to accurately record interactions and build customer trust.

Capita is an outsourcer that helps clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, we support primarily UK and European clients with people-based services underpinned by market-leading technology.

• Guide patients through the imaging scheduling process, delivering a seamless and supportive experience from referral to appointment.
• Coordinate with patients, healthcare providers, and imaging centers to ensure timely access to high-quality diagnostic imaging.
• Answer patient questions, resolve issues proactively, and remove barriers that may delay care.

Covera Health uses clinical expertise, AI, and radiology quality data to improve diagnostic accuracy and patient outcomes. Backed by Insight Partners, the platform supports nearly 6 million people and has a culture of ambitious teamwork and meaningful impact.

• Deliver high-quality technical support to B2B customers and resolve incidents with proactive communication.
• Manage support cases from request to resolution, documenting activities and coordinating with internal teams.
• Ensure compliance with service standards while supporting connectivity solutions and enterprise networking.

• Support active client accounts and internal projects alongside Executive Producers, Senior Directors, and the Head of Production.
• Own internal projects including new business pitches, awards submissions, and case study development.
• Keep the team organized, assets gathered, and deadlines met while tracking timelines and maintaining documentation.

Code and Theory is a digital-first creative agency that sits at the center of creativity and technology, building brands through big ideas and bold storytelling. The company has a global network of nearly 2,000 people, with 50% engineers and 50% creative talent, and a remote-first approach across North America, South America, Europe, and Asia.

• Provide high-quality support to prospective and existing clients through SMS and phone consultations.
• Proactively follow up with clients to understand their progress and address concerns.
• Maintain accurate client records and support retention efforts.

A remote-first company dedicated to helping clients achieve better outcomes through personalized support and meaningful engagement. The team is supportive, focused on empathy, innovation, and continuous improvement.