Become an expert with Thimble’s products and services.
Be the front line between the broker and Thimble; provide brokers with timely and solution‐oriented responses.
Support the onboarding process for new brokers while delivering excellent customer service.
Thimble is an insurtech platform for small business customers and agents, offering quick insurance coverage. Acquired by Arch Insurance, Thimble has a innovative culture and technical expertise.
Build strong relationships with WEBTOON community members and resolve their questions through our official support channels.
Respond to incoming user inquiries, complaints, feedback, and reports
Follow operational processes and procedures to address issues and maintain positive user support experience
WEBTOON Entertainment is a leading global entertainment company and home to some of the world's largest storytelling platforms. With approximately 155 million monthly active users, WEBTOON Entertainment’s IP & Creator Ecosystem of aligned brands and platforms include WEBTOON, Wattpad--the world’s leading webnovel platform--WEBTOON Productions, Studio N.