Provide frontline technical support for telecom and connectivity services, troubleshooting network and transport-related issues.
Collaborate with carriers and internal teams to resolve service disruptions, ensuring timely communication and accurate documentation.
Manage multiple priorities in a fast-paced environment, diagnosing issues with voice, internet, WAN, SD-WAN, and network security solutions.
The company provides telecom and connectivity services, helping customers maintain reliable communication infrastructure. This role is part of a global telecom and cloud communications environment with opportunities for professional growth.
Manage end-to-end operations for Edifecs hosted or customer-hosted application instances, including upgrades, configuration changes, and day-to-day submission operations.
Provide L2/L3 technical support to enterprise clients, perform root cause analysis, and implement long-term solutions.
Develop, enhance, and maintain custom monitoring and alerting systems to proactively detect and resolve issues.
Edifecs is a healthcare technology company that provides enrollment management solutions to enterprise customers. The company fosters a collaborative and learning-oriented culture with a focus on operational excellence.
Lead a geographically dispersed team of network engineers responsible for design, delivery, security, and operational support of global network infrastructure.
Oversee day-to-day operations of global network infrastructure including data centers, cloud environments, and office locations.
Manage network security infrastructure including Fortinet firewalls and ensure compliance with security standards.
Quest Software builds the foundation for enterprise AI with solutions in data governance, cybersecurity, and platform modernization. More than 45,000 companies, including 90% of the Fortune 500, trust Quest to solve their most critical IT challenges.