Remote Information technology Jobs · Application Support

• Provide day-to-day support and optimization for healthcare software applications, including system builds and upgrades.
• Analyze business and clinical requirements to recommend workflow improvements and operational efficiency.
• Develop and execute system test plans, document results, and support incident resolution.

This company provides healthcare technology solutions, supporting clinical workflows through software applications. The company culture emphasizes collaboration and employee growth, with a fully remote environment.

• Provide first-level functional support and act as the first point of contact for NextGen EPM end users.
• Log, categorize, and triage support tickets following established workflows and SLAs.
• Troubleshoot common issues related to appointment scheduling, patient registration, and billing, escalating complex cases to Tier 2.

Sutherland provides business process outsourcing and technology management services. The company fosters a culture of energetic and driven individuals in a fast-paced environment.

• Coordinate and support application software installation, data conversion, and system validation in production and test environments.
• Troubleshoot and resolve clinical application issues, collaborating with ITG, customers, and vendors.
• Manage project plans using JIRA and SmartSheet, track milestones, and report progress to management.

OHSU is Oregon's only public academic health center, providing patient care, leading groundbreaking research, and training healthcare professionals. As Portland's largest employer, it offers opportunities to learn and advance in a system of hospitals and clinics, welcoming people of all backgrounds.