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FiltersJoin the Fitness & Wellbeing vertical as an Implementation Specialist to make a real impact every day. This role involves launching new clients onto the platform, leading client contact during onboarding, translating client needs into actionable solutions, and configuring platform settings. Responsibilities include managing onboarding processes, spearheading communications, and consulting on technical best practices.
An experienced technical expert is needed to take on a Tier 3 Subject Matter Expert (SME) role focusing on Conversational AI, serving as the senior technical focal point for customers and resolving the most complex technical issues within strict SLAs and acting as a critical liaison between the customer, R&D, and Product teams to drive systemic process improvements.
This position is primarily responsible for managing and providing Tier 1 technical support for TrustArc’s award-winning Data Privacy Management Platforms, answering all inbound client inquiries and quickly resolving issues. The role involves utilizing client-based tools, documenting, and contributing to product development.