Lead and scale a global helpdesk team delivering world-class employee support.
Own the strategy and administration of core productivity tools (Microsoft 365, Google Workspace if applicable, Zoom, Slack, Okta/SSO, etc.).
Partner closely with Security to enforce compliance, endpoint hygiene, access controls, and change management.
e.l.f. Beauty, Inc. is committed to clean, cruelty-free beauty. They have expanded to include e.l.f. Cosmetics, e.l.f. SKIN, Well People, Keys Soulcare, Naturium and rhode and have had 26 consecutive quarters of net sales growth.
Administer and maintain Entra features like creating and editing Conditional Access Policies and implementing new Enterprise Applications to facilitate Single Sign On, SCIM provisioning, and other internal use cases.
Act as an escalation point for front line support to meet internal OLAs; this requires strong troubleshooting skills and resourcefulness.
Administer and configure a variety SaaS products including Atlassian, Slack, Adobe, Miro, and more and support efforts to deduplicate our SaaS suite, creating a single consistent tool set across all business areas.
Forbes Advisor is a new initiative for consumers under the Forbes Marketplace umbrella that provides journalist- and expert-written insights, news and reviews on all things personal finance, health, business, and everyday life decisions. Forbes Marketplace, a dynamic and fully remote company with approximately 600 employees globally.
Provide remote IT support and ensure clients receive top-notch technical assistance.
Handle system updates and hands-on troubleshooting.
Maintain high standards of IT service.
Intelligent Technical Solutions is a dynamic and growing company. They value collaborative problem-solvers with excellent customer service skills and a detail-oriented mindset.