Provide technical support and troubleshooting for web applications, ensuring seamless user experiences. You will be responsible for providing Level 3 support for web applications built with React and Node.js, addressing complex technical issues and resolving them efficiently. You will also stay up-to-date with the latest trends in web development and support best practices.

You will get a chance to set standard for delighting n8n's customers and develop a deep knowledge of the low code & AI landscape while being part of building a best in class support team. Provide technical support to users via tickets, chat, and community forums and diagnose and troubleshoot issues related to n8n.

The Support Engineer manages scan data processes, submits files, corrects errors, and ensures smooth running of systems. Proficiency in Python is required for scripting and automation, using Node.js applications, SQL databases and Python scripts in processes. The role develops and maintains scripts to automate routine tasks.

Work with both the community users and clients of Strapi by answering technical questions. Dig deep into the product to find workarounds to unblock users in their project development. Restructuring of all technical resources, involvement in this massive task.