Provide strategic technical guidance and expertise for Enterprise customers as a Technical Consultant at Vercel. Ensure customers are adopting Vercel-first solutions, following best practices, and leveraging the platform effectively to build high-performance, scalable web applications. Execute technical success initiatives, proactively identify customer challenges, and drive adoption and optimization. Play a critical role in influencing customer decisions, championing web excellence, and ensuring long-term success on Vercel.
Job listings
You'll be providing support for internal teams, unblocking users, and keeping the Lawhive platform running smoothly. This role sits at the intersection of engineering, legal ops, customer support, and product. The job involves ensuring the Lawhive team has eyes on issues before they snowball and helping users – both lawyers and clients – in real time.
$70,000–$90,000
USD/year
This person will be dedicated to providing application expertise, solving support requests and assisting the Helpdesk and Engineering teams. This position will only handle internal requests and solve production issues within the development environment. They will also find opportunities to improve the support process and internal staff training, as well as provide day-to-day maintenance and support for applications supported by the customer and their partners.