Act as a senior escalation point for technical incidents, supporting clients and internal teams with complex issues related to trading workflows and system integrations.
Lead incident management activities, ensuring timely resolution within SLA frameworks, and maintain knowledge base content and support tools.
Collaborate with development, service management, and external stakeholders to drive continuous improvement and operational excellence in electronic trading systems.
Our partner provides high-touch customer support and complex financial trading technology, ensuring the stability and performance of mission-critical electronic trading systems. The company operates in a fast-paced, SLA-driven, and highly collaborative environment with a strong emphasis on operational excellence.
Act as senior technical authority in application support, ensuring stability, performance, and reliability of enterprise systems.
Partner with technology and business teams to define enhancements, production support strategies, and drive incident management.
Mentor junior analysts, influence operational practices, and improve system resilience in a global financial technology environment.
Jobgether is an AI-powered job matching platform that helps candidates get reviewed quickly and objectively against role requirements. They focus on using technology to connect top-fitting candidates with hiring companies.
Deliver technical support for Cisco Enterprise Collaboration System and provide subject matter expertise on system integrations.
Mentor and assist in the management, testing, implementation, and deployment of new and existing technologies as it pertains to Cisco Collaboration products.
Enhance or innovate more effective tools, automations, and processes that will assist the engineering community to more effectively solve customer problems faster.
EPlus believes technology is a people business. Their team is passionate, skilled, and driven to deliver solutions. They value collaboration, innovation, and extraordinary results.