Plan and schedule project work orders, coordinate with vendors and cross-functional teams to ensure timelines are met.
Track and close out work orders, maintain accurate documentation, and submit for billing.
Monitor performance, communicate proactively with customers, and ensure compliance with SLAs and quality standards.
New Era Technology securely connects people, places, and information with end-to-end technology solutions. With a global team of over 3,000 professionals, they prioritize a people-first culture.
Manage payment disputes and chargeback cases from initial notification through resolution, including preparing evidence packages for payment processors.
Coordinate with Customer Support, Pharmacy, Clinical Operations, and Finance to resolve payment-related issues.
Investigate failed payments, duplicate charges, subscription billing issues, and refund requests, and recommend process improvements to reduce chargebacks.
LumiMeds is a fast-growing U.S.-based telehealth startup focused on weight management and long-term metabolic health. We are an early-stage company that moves quickly, operates with limited layers, and expects high ownership from every team member.
Execute and scale AI-enabled cardiovascular care programs, managing workflows and cross-functional coordination.
Translate clinical protocols into operational workflows, building SOPs and training materials.
Integrate AI tools into care workflows and track program performance.
Chamber Cardio rebuilds the cardiology system to improve outcomes through technology, data, and operational tools. They partner with independent cardiologists and blend clinical expertise with AI, operating as a small, innovative team focused on empathy and scale.