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FiltersThis role involves leading a team of SMB Customer Success Managers and managing a portfolio of higher-ARR customers. The position requires balancing operational excellence, people leadership, and customer advocacy. The role requires working closely with cross-functional teams and US-based leadership.
Simpplr offers a strategic leadership opportunity within a dynamic SaaS environment, focused on guiding a high-performing SMB Customer Success team.
Reporting to the VP, Customer Success, the Director, Customer Onboarding will lead the strategy, execution, and evolution of one of the most critical customer-facing functions. You will be accountable for delivering a world-class onboarding experience that accelerates time-to-value and drives activation, retention, and revenue growth for new customers. You will oversee a growing team of onboarding specialists and managers.
Jobber helps people in small businesses be successful by transforming the way service is delivered through technology for home service businesses.
Seeking a visionary and results-driven Chief Customer Officer (CCO) to lead and scale our global Customer Success organization. In this critical executive role, you will be the ultimate owner of the post-sales customer experience, driving exceptional value realization, maximizing customer retention, and generating significant expansion revenue (upsells and cross-sells). The CCO will define and execute a world-class customer success strategy that transforms our clients into passionate advocates.
EDITED is the world’s leading AI-driven retail intelligence platform empowering successful brands and retailers with real-time decision making power.