Lead one or more cross-functional teams to define and deliver a strategy that helps customers make the most of Monzo. Build a product vision and strategy for your area, ensuring alignment with Monzo’s goals and an exceptional customer experience. Partner with engineering, design, data, research, marketing and other teams across Monzo to create a strategy and deliver customer-focused experiences.
As a Product Manager in Operations, you will lead high-impact initiatives, to enhance Monzo’s award-winning customer support. You will support the strategy and set a high bar for impact and execution, requiring complex stakeholder alignment and coordination across multiple cross-functional teams. You’ll partner closely with leaders in Product, Engineering, Data, and Design to help shape Monzo’s product strategy for Customer Support and drive innovation within the team.
Oversee the development phase of the restoration of Ellesmere Yard, Shropshire. Focus is on ensuring more people have access and the ability to use our towpath and waterway network and ultimately benefit millions of people across England & Wales. The project, funded by the Trust and National Lottery Heritage Fund (NLHF) will see the development and submission of the stage 2 bid to NLHF in May 2026.
This position works within the Product team and reports to the Senior Product Manager Sustainability and has ownership of the Sustainability Performance Management solution and the continuing development of the product based on customer needs. This is a growth area for our Company, so we are hiring a dynamic individual that can help us take these offerings to the next level.
Play a pivotal role in shaping and delivering cutting-edge products for the Social Housing sector. Focused on exceeding customer expectations and revolutionizing the sector, you will work on market assessment, requirements decomposition, and final test verification to ensure the platform supports customer needs.
Support a new project to scope out and deliver an improved website and wider digital ecosystem that drives experiences for customers and supporters. Coordinate delivery teams (internal and external) and any other resources needed to ensure success of project. Produce regular project status updates as needed.