Focus in Customer Success Performance Analysis, reporting on key metrics through CS Operational tools. Develop and maintain reports and dashboards in Salesforce and Google Sheets to provide actionable insights for Value Services leadership. Serve as a Salesforce subject matter expert providing strategic insights and recommendations, while collaborating with cross-functional teams to refine operational processes.
Remote Sales operations Jobs · Reporting
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The Sales Operations intern will learn and assist in day-to-day sales operations within Salesforce.com, as well as assist with data gathering and reporting on sales orders and contracts. An intern in our department can expect to learn how Salesforce.com is used to support Sales and Marketing, as well as other departments across the organization. They will also learn how the contracting process works.
Support data analysis and CRM operations for the commercial department. Develop and track key performance metrics to assess sales team productivity, effectiveness, and identify improvement opportunities. Prepare and deliver regular reports that highlight key findings, performance trends, and actionable insights. Create and manage dashboards to support decision-making by the commercial team.