$169,459–$230,777/yr
- Partner with the Engineering Director for Customer Operations and other ICs to provide technical leadership around resiliency across Monzo.
- Build a deep understanding of our customer journeys and infrastructure and then work to strengthen the infrastructure and tooling to build consistent experiences at scale.
- Work collaboratively with product, data and operational leaders to identify and execute on opportunities that further the organisation's goals and strategy, bringing the right level of clarity, urgency and rigour as appropriate.
Monzo is on a mission to make money work for everyone by waving goodbye to the complicated and confusing ways of traditional banking. They have around 450 engineers out of roughly 5,000 people in total and a long history of creating magical moments for their customers.