Serve as primary technical and strategic partner for existing customers, driving adoption and expansion.
Lead health checks, workshops, and business reviews to align Redwood capabilities with customer goals.
Collaborate with sales and internal teams to deliver demos, proofs-of-concept, and account growth strategies.
Redwood Software provides automation fabric solutions for mission-critical business processes, including a SaaS-based composable automation platform built for ERP. The company has a global team of automation experts and a culture focused on customer success, curiosity, and ownership.
Lead customer onboarding, implementation, and optimization of cloud-native endpoint management platforms.
Troubleshoot endpoint and patching issues while collaborating with Support, Engineering, and Customer Success teams.
Develop reusable scripts, technical resources, and workflows to enhance service delivery and customer outcomes.
The company provides cloud-native endpoint management solutions that simplify IT operations for organizations. It operates as a fully distributed, remote team focused on collaboration, customer success, and professional growth.
Ensure customers are aboard and upgraded to the latest LucidLink products and monitor their success.
Run onboarding calls for new customers within 30 days of signing and verify them in internal tools.
Own renewals and expansion tracking while resolving escalations to keep customers as raving fans.
LucidLink is the file streaming platform for large-file workflows, giving teams and tools instant access to data in the cloud without downloads, syncing, or VPNs. Founded in 2016 by storage industry veterans, the company is a tight-knit team of 230+ builders serving more than 4,000 companies and 100,000 users worldwide.
Support Sales and Account Executive teams with technical expertise, product mastery, and data analysis to build trust in our data.
Scope solutions that balance customer goals, budgets, and available data assets.
Troubleshoot data quality issues and refine GTM assets to accelerate deal cycles.
YipitData is a market research and analytics firm for the disruptive economy, using proprietary technology to turn billions of alternative data points into actionable insights. It operates globally and is recognized by Inc. as a Best Workplace for three consecutive years.