Own the post-sale relationship for Rafio, from developing client agreements through onboarding to confident, independent daily use.
Scope, build, and troubleshoot integrations connecting Rafio to customers' existing systems and data, driving adoption and expansion.
Serve as the liaison between clients and the platform team, triaging requests, building scalable systems, and eventually leading the customer success team.
Raftelis is a management consulting firm helping local governments and utilities thrive through finance, assessment, communications, technology, executive recruitment, and strategic planning. The company has served more than 700 organizations in the past year, has a dozen-plus offices across the US, and is certified as a Great Place to Work with a culture focused on work-life balance and genuine care.
Partner with Account Executives as a technical trusted advisor throughout the sales cycle.
Understand enterprise customer requirements to plan and deliver successful demos and trials.
Guide prospects through setup, field technical and security questions, and lead proofs of concept.
Spellbook is an AI copilot for transactional lawyers, working inside Microsoft Word to help legal teams draft, review, and negotiate contracts faster. More than 4,000 law firms and in-house teams use Spellbook; the company has raised $80M in funding from leading investors.
Own complex technical investigations for top-tier customers, analyzing code and logs.
Bridge support and engineering with clear escalations and SDK troubleshooting.
Coach teammates, lead retrospectives, and drive improvements to documentation.
Spreedly provides an intelligent payments platform, connecting merchants to 150+ payment gateways and 40+ payment methods through a single API. Founded in 2007, the company's 'Spreedlings' value transparency, courageous collaboration, and self-driven leadership.
Lead and coach a team of Enterprise TAMs to drive adoption and retention.
Own customer health and gross retention, partnering with AEs on renewals.
Develop post-sales playbooks, segmentation, and health scoring to scale success.
Socket helps developers and security teams safely find, audit, and manage open source code. Backed by top investors, the company serves thousands of organizations and values excellence, urgency, and customer obsession.
Own the technical roadmap for Partner Integrations, working across APIs, SDKs, and web experiences.
Collaborate with Engineering, Product, Design, Infrastructure, Sales, and Customer Success to align technical strategy with goals.
Stay hands-on delivering high-impact products and evolve flexible solutions as the product offering grows.
Flex is a growth-stage FinTech company building the payment layer for essential bills, helping households manage and pay bills. Headquartered in NYC, they have employees across the US, Australia, Canada, and South America and an inclusive, collaborative culture.
Own complex post-sale technical relationships, guiding customers from onboarding through adoption and renewal.
Lead technical implementations, including integrations, configuration, and security reviews.
Partner with Customer Success Managers and cross-functional teams to drive expansion and maximize value.
1Password creates enterprise password management and Unified Access Management to secure identities, apps, and devices. Trusted by 180,000+ businesses, it fosters a human-centric, remote-first culture with a focus on innovation and results.
Partner with Sales to lead discovery, solution design, and customer validation for security and identity solutions.
Deliver virtual and in-person demos and support proof-of-value engagements.
Translate technical capabilities into business outcomes and serve as a trusted advisor.
ServiceNow provides an AI platform for business reinvention, helping 85% of the Fortune 500 work smarter with any AI, data, and workflow. The company fosters an AI-native culture where technology and talent are unstoppable together.
Act as a technical trusted advisor, providing consultative support and tailored product demonstrations to organizations evaluating the JumpCloud platform.
Uncover customer pain points and align JumpCloud solutions to challenges, supporting direct and partner sales teams with product knowledge and skill development.
Assist prospects with trial setup, provide technical Q&A, assess readiness for formal sales cycles, and advise on implementation best practices.
JumpCloud is an AI-powered unified IT management platform consolidating identity, device, and access management. A global remote company with teams in 15+ countries, it fosters a culture of connection and innovation.
Own technical account management across Affirm's strategic alliances: alerting, monitoring, troubleshooting, and SLAs.
Drive technical initiatives and design custom integration solutions using Affirm's standard integrations.
Partner with product, engineering, and merchant teams while mentoring less-experienced TAMs.
Affirm is a fintech company that offers consumers transparent, predictable pay-over-time solutions and gives merchants flexible payment options. It is a remote-first company with a large global team, centered on care, transparency, and flexibility.
Own end-to-end technical integration design for customer onboarding, ensuring alignment with Entersekt platform standards.
Provide API/SDK guidance and define integration specifications, data flows, and authentication configurations.
Lead technical testing, fault diagnosis, and go-live readiness while engaging directly with customer technical teams.
Entersekt is a leader in digital banking fraud prevention and payment security, providing mobile authentication and 3D Secure solutions to financial institutions globally. With over 16 years of history, recent Accel-KKR investment, and 210 million active users protected, the company fosters a collaborative culture focused on cutting-edge technology and growth.
Lead and mentor Implementation Specialists and Senior Consultants delivering complex technical onboarding and integrations.
Own escalations, resolve technical blockers, and drive root-cause fixes with Support, Product, and R&D.
Run delivery, forecast capacity, and build playbooks and AI-enabled automation to scale customer outcomes.
ChartHop is an AI-powered people platform helping organizations plan, operate, and make confident decisions about their workforce. It serves mid-market and enterprise B2B SaaS customers and is focused on scaling delivery through AI-enabled automation and metric-driven processes.
Lead customer implementation, onboarding, and adoption for cloud resilience solutions.
Build trusted relationships with enterprise stakeholders to drive retention and expansion.
Collaborate with engineering to resolve technical challenges and turn feedback into improvements.
This company provides cloud resilience and disaster recovery solutions, helping enterprise customers maximize the value of their critical applications. It is an early-stage, small collaborative team focused on innovative cloud technologies.
Perform in-depth troubleshooting on issues impacting customers both internally and externally.
Develop internal SaaS applications providing critical customer data to CSE, CSM, TAM, Sales, and Finance teams.
Serve as Incident Manager, monitor alerts, and participate in an on-call rotation.
JumpCloud is an AI-powered unified IT management platform that secures the modern workforce by consolidating identity, device, and access management. The company operates with teams in 15+ countries and values building connections, with a remote-first culture.
Own Integration and Support engineering, managing a ~20-person org across three functions.
Build playbooks, onboarding, best practices, and SLAs to scale operations smoothly.
Coach technical leads and partner with Sales, Account Management, and POC teams to drive growth.
Sardine is the leading agentic risk platform for fighting financial crime, helping organizations stop fraud in real time and automate fraud and AML operations. It's a remote-first, fast-growing company that values extreme ownership, high growth orientation, and performance over hours worked.
Maintain gross revenue retention above 90% and forecast renewals accurately with risks flagged early.
Own a full book of 20-30 accounts, onboarding new customers and driving adoption of LocalStack across engineering teams.
Grow accounts organically by identifying new teams and use cases, while collaborating with TAMs, AEs, and product teams.
LocalStack is a local cloud development platform that provides secure sandboxes to simulate cloud environments for developers and AI agents. The company is a fast-growing Series A startup with globally distributed teams, having almost doubled in size in 2025.
Lead customer implementation and onboarding using Customer Success best practices to accelerate migration plans.
Proactively monitor customer health to identify risks, drive adoption, and lead quarterly business reviews.
Collaborate with engineers to triage technical issues and advocate for customer feedback across teams.
Arpio provides automated, application-aware disaster recovery for AWS and Azure, recovering entire application stacks in under an hour. The company recently closed a $15M Series A and is growing, with a culture that values ownership, urgency, and delivering results.
Own complex technical inbound partner requests and perform root-cause analysis within SLA.
Debug API traffic, webhooks, and integrations to diagnose partner issues without escalating by default.
Collaborate with Engineering, Partnerships, and Customer Support to improve tooling and documentation.
AtomicVest builds financial infrastructure for consumer-facing investing experiences, including ESG and multi-currency trading across 60 markets. It is a fast-growing, remote-first team of finance and tech enthusiasts backed by $55M.
Own the technical setup of onboarding: API integrations, data mapping, CRM configuration.
Coordinate with the Onboarding Manager and cross-functional teams from kickoff to go-live.
Troubleshoot technical blockers, build runbooks, and track onboarding success metrics.
Euler is an AI-native PRM that modernizes partnership management, replacing spreadsheets and CRMs with automation and measurable ROI. The company grew 600% YoY in 2025, serves industry leaders, and values fast, intentional innovation.
Own the full onboarding lifecycle from requirements gathering to post-launch review.
Manage data imports, integrations, and configurations to align systems with customer needs.
Collaborate with product, engineering, and support teams to troubleshoot and optimize implementation processes.
Cordance accelerates growth of B2B SaaS companies through acquisition and long-term tactical and financial guidance. Its Campus Kaizen unit provides case management software for K-12 and higher education institutions.
Be the technical partner to Account Executives from first call to go-live.
Run integration workshops with customer engineering teams, pre and post-signing.
Bring customer feedback back to product and engineering to improve our docs.
Duna is redefining identity for the global economy, backed by investors like CapitalG and Index Ventures. We're a remote-first, fast-moving team of builders who value curiosity, authenticity, and kindness.