Source Job

• Own and improve endpoint management for secure provisioning and compliance.
• Implement endpoint security controls, reducing risk and ensuring audit readiness.
• Function as escalation for complex endpoint incidents, driving root cause analysis.

Relativity is a company that addresses big data challenges in the legal tech industry. It values its employees and strives to provide a great opportunity for growth.

• Implement secure, compliant client environments using industry standards and best practices.
• Support onboarding projects from discovery through cutover and handoff to Support.
• Contribute to Technical Project Plans in partnership with Senior Project Engineers and Project Managers.

Atlas Technica provides IT management, user support, and cybersecurity for hedge funds and investment firms. Founded in 2016, they have grown through their focus on service and value ownership, execution, growth, intelligence, and camaraderie.

• Serve as a Level 3 escalation resource for complex, high-impact, recurring end-user issues and operations.
• Take ownership of major incidents, coordinating resolution efforts with Infrastructure and Application teams as needed.
• Identify recurring support issues, process gaps, and service risks, then recommend improvements that reduce repeat work and strengthen the user experience.

The NYC Department of Buildings ensures the safe and lawful use of buildings and properties by enforcing the NYC Construction Codes, Energy Code and Zoning Resolution. As an employer, the department is committed to improving performance and developing procedures that are streamlined, understandable, and transparent.

• Travel to acquired firm locations to assess infrastructure, conduct discovery, and drive integration activities.
• Lead decommissioning of on-premises equipment and migrate workloads, email, documents, and SaaS applications to Azure and Microsoft 365.
• Serve as the day-to-day technical contact for the Partner Integration team, acquired firm staff, and senior leadership throughout each integration.

Mercer Advisors helps families amplify and simplify their financial lives by integrating financial planning, investment management, business management, tax, estate, insurance, and more, all managed by a single team. They serve over 31,300 families across 90+ cities across the U.S. and offer a workplace that stands apart in the financial industry.

• Performing troubleshooting and analysis, including log file investigation
• Taking ownership of the customer problem or issue from the beginning of a support case through resolution
• Documenting of all customer interactions accurately and within SLA in our CRM tool

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide.

• Provide Tier 1–2 support for employees across macOS devices and SaaS applications, troubleshooting access and device issues.
• Manage user lifecycle, identity, and access management using tools like JumpCloud and Google Workspace.
• Own hardware procurement, SaaS application administration, and document processes to ensure operational excellence and security.

Eleos Health is on a mission to help deliver the world's most effective behavioral care through data, measurement, and personalization to support clinicians. It is a startup with a team of amazing people sharing a vision to positively impact mental health and well-being.

• Drive successful enterprise onboardings by enabling client success on the Doppel platform, managing complex API/webhook integrations, and troubleshooting authentication issues.
• Manage multiple parallel integration work streams by coordinating development, setting deadlines, and bridging communication between engineering and non-technical teams.
• Own product adoption metrics by creating dashboards to track usage, documenting best practices, and proactively scaling customer limits.

Doppel is the first platform built to dismantle digital deception at scale, scanning billions of entities daily to uncover and disrupt phishing, impersonation, and online fraud with adaptive AI SOC agents and expert analysts. It is a fast-growing, mission-driven company backed by top-tier investors and trusted by major brands, fostering a culture of low ego, high ownership, and deep customer obsession.

• Participate in triage calls involving clients and 3rd-party vendors.
• Perform initial investigation of issues by querying data and reviewing logs.
• Translate client discussions into clear, actionable internal tickets.

Sureify modernizes the life insurance and annuity industry. They help carriers acquire, service, and engage their customers through any distribution channel and empower life insurance carriers, agents, employees, and customers to have digital experiences. The company values effort and intelligence.

• Provide technical support for hardware, software, systems access, and collaboration tools.
• Troubleshoot and resolve escalated IT issues related to laptops, operating systems and SaaS platforms.
• Manage onboarding and offboarding processes, including device provisioning, account setup, and permissions.

INNERGY is transforming the woodworking industry with cloud based ERP software designed exclusively for custom manufacturers, helping businesses operate smarter and more efficiently. As of 2016, they are a globally distributed team of 200+ professionals valuing collaboration, creativity, and ownership.

• Lead, mentor, and develop a team of IT Engineers, including hiring, onboarding, and performance management.
• Act as the final escalation point for complex IT Engineering and Helpdesk issues.
• Drive implementation of strategic, systemic solutions to eliminate recurring issues and improve user experience.

Judi Health offers solutions for employers and health plans, including Capital Rx, Judi Health™, and Judi®. Together with our clients, they’re rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve.

• Lead implementation engagements end-to-end, running the implementation support program.
• Architect agent workflows with customers, designing agent architectures for specific use cases.
• Build alongside customers, writing and iterating on agent prompts, skills, and configurations.

Warp is building the platform for agentic development, evolving from a terminal to a full agentic development environment. With over 750k active developers, it's one of the fastest-growing startups in the AI development space, backed by venture capital firms and passionate angels.

• Lead installation, commissioning, startup, and validation activities for modular data center deployments across domestic and international environments.
• Lead troubleshooting and root cause analysis efforts across electrical, mechanical, controls/BAS, networking, and monitoring systems.
• Partner directly with Engineering, Manufacturing, Supply Chain, Deployment Leadership, and Customer Operations teams to drive successful deployment execution.

Armada is the hyperscaler for the edge, delivering modular AI infrastructure from first deployment to AI factory. With nearly half a billion dollars in funding, Armada is backed by top investors such as Microsoft (M12), Founders Fund, and BlackRock.