Provide post training support and clarification and monitor offshore departments after training to ensure processes are functioning effectively.
Perform quality oversight by conducting periodic audits of completed offshore files, monitoring error trends and providing guidance to resolve and reduce errors.
Manage offshore operational workflow by tracking aging files, closely monitoring rush files to minimize delays.
Oversee product quality, turnaround times (SLAs), and operating margins.
Analyze financial data to identify opportunities for improvement and drive productivity gains.
Lead workforce planning efforts, including aligning headcount with volume trends and business needs.
TitleWave Real Estate Solutions is a division of the FNF family of companies and the nation’s largest title insurance provider. They are seeking a strong leader with excellent communication skills who can ensure the consistent delivery of high-quality services to their customers.
Search and examine complex title orders to determine condition of title.
Clearly explain chain of title, exceptions, and requirements to customers and managers.
Prepare accurate, thorough, and compliant title reports following Company policies.
TitleWave Real Estate Solutions, a division of Fidelity National Financial (FNF), delivers accurate, professional title reports. We are looking for people to join our team.
Support the productivity of the maintenance team by ensuring accurate and timely work order documentation.
Enter work orders and maintain accurate records of service requests and customer interactions.
Build and maintain effective working relationships with internal and external stakeholders, including residents and vendors.
Corvias develops solutions through partnership. Our mission is to be personally committed to solving our partners’ most difficult challenges by reimagining what is possible and realizing more resilient communities together. They have a culture of caring, purposeful, diverse and courageous humans who want to make a difference for our partners.
Monitor and assign lender emails to the correct files.
Facilitate the management of secured emails.
Complete other support tasks that keep transactions moving efficiently.
Doma Technology LLC provides solutions for lenders, real estate professionals, title agents, and homeowners to simplify and increase the efficiency of closings. They are obsessively entrepreneurial and believe diversity, equity and inclusion creates value.
Serve as the first point of contact for inbound phone support, documenting detailed call notes and coordinating with internal teams
Manage HubSpot email queues across multiple products and user groups, ensuring all tickets are resolved within SLA
Provide real-time support via chat for Snapdocs’ RON product
Snapdocs is transforming the U.S. mortgage market by designing workflow software and AI-driven automation that connects lenders, settlement teams, notaries, and investors. They are backed by Sequoia, Y Combinator, and F-Prime and building for the long term.
Route issue reports and change requests through help-desk systems.
Ensure email requests are entered into the help-desk system and routed properly.
Communicate with customers to gather details to fully define issues.
KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide. They secure employees and AI agents, pioneering a new era of security with AI-powered and market-leading solutions.
Act as the single point of contact for client sites, managing remote service requests.
Coordinate vendors and subcontractors to ensure timely and quality service delivery.
Maintain accurate site records and a working knowledge of site operational requirements.
Cushman & Wakefield is a global leader in real estate services, delivering innovative solutions to owners and occupiers. With 52,000 employees in nearly 400 offices across 60 countries, they are one of the largest firms in the industry.
Ensures accuracy and completeness of contract documentation, coordinates execution, manages communication.
Reviews contracts, verifies deposits, follows up on outstanding paperwork, and enters contract details.
Tracks W9s, monitors community-specific items, and provides daily email status updates.
Century Communities is one of the nation's largest homebuilders and an industry leader in online home sales. They strive to create thriving, enduring neighborhoods, building sustainable, affordably priced homes while reducing their carbon footprint.
Create, submit, and manage content within the document control system.
Facilitate cross-functional collaboration to improve communication and process efficiency.
Balance multiple projects while maintaining quality and deadlines.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.