Serve as the primary technical point of contact for a portfolio of Grafana customers.
Design the observability maturity journey of customers and assist them on that path.
Provide expert-level troubleshooting and guidance to drive adoption.
Grafana Labs is a remote-first, open-source powerhouse with more than 20M users of Grafana around the globe. They help more than 3,000 companies manage their observability strategies with the Grafana LGTM Stack. Their team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything they do.
Define and execute the Customer Experience and Success coverage model for the US region.
Recruit, onboard, and develop Customer Experience and Success professionals within the region.
Personally manage complex enterprise accounts through the full engagement cycle.
Dash0 is building an AI-centric OpenTelemetry-native platform that eleminates vendor lock-in and toil. Dash0 is growing rapidly, with the United States as a primary strategic market.
Support and implement monitoring and alerting strategy across Kraken’s customer business.
Define and uphold observability best practices across multiple products and platforms.
Partner with product teams to implement observability tooling and improve reliability across the organisation.
Kraken is a technology company focused on creating a smart, sustainable energy system. Their operating system for energy is transforming the industry around the world in a way that benefits everyone. They are a Great Place to Work with genuinely decent, honest, and empathetic people.
Grafana Labs is a remote-first, open-source powerhouse with more than 20M users of Grafana. It helps more than 3,000 companies manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack. They thrive in an innovation-driven environment where transparency, autonomy, and trust fuel everything.
Design and implement high-quality, scalable integrations for various infrastructure components, applications, and data ingestion pipelines.
Create middleware components and libraries that simplify development and maintenance of observability solutions.
Lead the technical direction and vision of the team, contributing to strategic discussions and future development of observability solutions.
Grafana Labs is a remote-first, open-source powerhouse with more than 20M users of Grafana. They help more than 3,000 companies manage their observability strategies with the Grafana LGTM Stack, featuring scalable metrics, logs, and traces, and thrive in an innovation-driven environment.
Design, implement, and maintain scalable integrations for metrics, logs, and traces across cloud and Kubernetes environments.
Build middleware, libraries, and services to simplify development and observability workflows.
Lead technical direction and strategic planning for observability projects.
They are currently looking for a Staff Software Engineer - Grafana Cloud Observability, Kubernetes Monitoring in United States. This role offers a unique opportunity to shape and advance cloud observability solutions for large-scale systems, focusing on metrics, logs, and traces.
Enabling faster incident response by improving monitoring coverage, alert accuracy, and root cause visibility
Helping teams shift from reactive to proactive operations by applying telemetry data and AI-driven insights
Empowering service owners with clear dashboards and actionable insights that guide performance improvements
HealthEquity's mission is to save and improve lives by empowering healthcare consumers. They envision making HSAs as widespread and popular as retirement accounts by 2030, valuing individuals more than their positions and passionate about connecting health and wealth for American families.
Design and operationalize a scaled CS engine using automation and AI tooling.
Build and run one-to-many programs, converting repeatable plays into automated workflows.
Identify and execute expansion opportunities, building relationships with technical buyers and executive sponsors.
Embrace is a user-focused observability solution delivering insights across DevOps, web, and mobile teams to illuminate real customer impact. They have cultural values that highlight how they seek to improve as individuals, team members, and a company each and every day.
Own the roadmap for workflow debugging and diagnostic tooling.
Drive distributed tracing strategy, enabling customers to correlate Temporal workflows with their broader application traces.
Collaborate with customers running mission-critical workloads to understand their incident response and debugging workflows.
Temporal provides an open source programming model simplifying code, making applications more reliable, and helping developers deliver features faster. They value curiosity, drive, collaboration, authenticity, and humility, and are looking for people who share these values.
Serve as the primary technical contact and trusted advisor for designated enterprise customers.
Guide the creation and execution of tailored technical adoption plans.
Deliver hands-on technical guidance, best practices, and advisory services.
Camunda is the leader in enterprise agentic automation, orchestrating complex business processes across agents, people, and systems. As a fully remote, global company, they're rewriting the rules of modern business and are recognized as a Great Place to Work.
Manage and grow a team of engineers, conducting performance reviews and providing coaching.
Define and execute the technical vision for the observability platform.
Provide architectural oversight on instrumentation, logging, metrics, and tracing.
Jobgether uses an AI-powered matching process to ensure candidate applications are reviewed quickly, objectively, and fairly against a role's core requirements. They identify the top-fitting candidates and share this shortlist directly with the hiring company.