Manage customer claims and address field concerns.
Recommend process improvements for customers and internal manufacturing.
Act as a technical resource for sales teams and coordinate technical meetings.
Jobgether is a company that uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. They identify the top-fitting candidates and share the shortlist directly with the hiring company, while the final decision and next steps are managed by the internal team.
Perform preventative and emergency maintenance on equipment.
Maintain parts inventory and order replacements.
Adhere to safety guidelines and regulations.
Jobgether uses an AI-powered matching process for job applications, ensuring quick and fair reviews based on core requirements. They identify top candidates and share the shortlist with the hiring company, where internal teams manage the final decisions.
Travel to install, service, troubleshoot and repair TRUMPF CNC fabricating machine tools at customer sites throughout the United States, Canada and Mexico.
Provide high-quality technical service to customers to ensure optimal sheet metal machine performance.
Document customer machine information and technical conditions and make improvement suggestions.
TRUMPF is a family-run, high-tech company that develops and produces lasers, machine tools, EUV and electronics. They have nearly 19,000 employees worldwide and value collaboration and mutual trust, creating an ideal framework for trying new things.
Collaborate with internal teams to resolve escalated cases.
Document solutions for knowledge sharing.
Transact and CBORD have joined forces as industry leaders to bring the best integrated technology solutions to education, healthcare, and business campuses worldwide. Our newly combined companies are dedicated to fostering a culture of integrity, respect, and continuous personal development.
Review customer specifications and prepare comprehensive professional proposals.
Use in-house created software to select optimal pumps, generate scope of supply, and submit orders.
Provide technical support to customers.
Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates and this shortlist is then shared directly with the hiring company.
Handle inbound customer inquiries in a timely manner via phone, video, email, or chat and track inquiries in a ticketing system.
Collaborate with the Product, Sales, Clinical and Customer Experience teams to ensure the best customer experience and high NPS.
Work with third party vendors to resolve healthcare device related issues and troubleshoot, triage, and escalate support issues across multiple areas.
Twin Health empowers people to improve and prevent chronic metabolic diseases with AI Digital Twin technology. They have been recognized for their innovation and culture and are scaling rapidly across the U.S. and globally.
Serve as escalation point for complex customer issues, providing advanced troubleshooting.
Lead cross-department troubleshooting efforts and translate customer issues into actionable technical findings.
Participate in project-based initiatives to improve product quality and support processes.
Raptor Technologies, founded in 2002, partners with schools to provide integrated safety software and services. They serve over 60,000 schools in 55 countries, including 5,300+ K-12 US school districts, focusing on visitor management, emergency response, and student safety.
Provide technical support to clinical facilities, healthcare providers, and internal staff.
Resolve technical issues related to software, hardware, and systems.
Collaborate with departments to deliver world-class support services and ensure customer satisfaction.
Skilled Wound Care provides technical support to clinical facilities, healthcare providers, and internal staff. They are dedicated to providing exceptional technical support to clinical facilities, healthcare providers, and internal staff.
Install & commission new systems within the schedule and budget provided by the project team. Provide emergency or unscheduled repairs of equipment; be available for customer care at short notice. Perform regular preventive maintenance on equipment, including inspections and small repairs.
This position is posted by Jobgether on behalf of a partner company.
Serve as the primary point of contact for customers in the Midwest
Provide onsite training, troubleshooting, and testing for plastic, steel, and aluminum closures
Build and maintain long-term customer relationships
Silgan Closures is a Fortune 500 company and an industry leader in metal and plastic packaging. They are committed to stability, reliability and environmental responsibility with 109 manufacturing facilities worldwide and are an equal opportunity employer.
Provide positive and professional technical support to Canon customers via phone, email, and chat
Analyze complex issues to answer questions, troubleshoot, and advise on solutions
Promptly identify, research, and resolve customer inquiries using all available software and network tools
Canon Information Technology Services, Inc. strives to deliver exceptional technical support. Their team is energetic and diverse, offering opportunities for employees to grow and develop their careers.
Possessing good communication and solution finding skills.
Columbia Shipmanagement is expanding its fleet and looking for self-motivated and skilled seafarers. They value safety culture and a well-being support system for their employees.
Perform equipment installation, service, and maintenance at client sites.
Diagnose and resolve operational issues efficiently.
Document processes thoroughly and provide high-quality customer support.
Jobgether is a platform that connects job seekers with companies. They leverage AI-powered matching to ensure applications are reviewed quickly and fairly.
Handle customer and internal user requests via chat, email, and occasionally phone calls in English.
Conduct technical diagnostics to resolve issues and escalate to higher levels of technical support if needed.
Identify patterns and trends in technical issues and suggest improvements to prevent reoccurrences.
Gcore collaborates with industry giants like Intel, Dell, NVIDIA, and Equinix to accelerate AI training, provide cutting-edge cloud services, and optimize content delivery. With over 550 professionals, Gcore fosters a culture of innovation and transformation in the internet landscape.
Deliver expert technical support to customers and Alcoa casthouses.
Act as the technical link between sales and production, managing product approvals and qualifications.
Resolve quality issues quickly and effectively, minimizing risk and cost.
Alcoa turns raw potential into real progress through world-changing innovations and low-carbon technologies. They are an international company with operations across six continents and a commitment to inclusion, diversity, and equity.
Be available to receive live daily calls, emails and chats to Triage, and action escalations from Tier 1.
Provide world-class technical support via telephone, email, and chat for Turnitin customers experiencing escalated technical issues.
Become a Subject Matter Expert on all Turnitin Assessment Products and services.
Turnitin is a recognized innovator in the global education space, partnering with educational institutions to promote honesty, consistency, and fairness across subjects. They are a global organization with team members in over 35 countries, including the United States, Mexico, and the United Kingdom.
Provide site service and maintenance at petrochemical sites throughout the UK.
Complete site documentation including permit requests, method statements & risk assessments.
Remote diagnosis / support of customer systems.
The Adler and Allan Group champions environmental protection while helping businesses thrive. They offer environmental, energy and water infrastructure services across the UK, with a diverse and dynamic team.
Serve as the primary point of contact for basic technical support and product-related inquiries.
Provide exceptional customer service via phone calls while maintaining a high level of professionalism.
Continuously identify opportunities to improve the customer support process.
Fleetio is a modern software platform that helps thousands of organizations around the world manage their fleet operations. They raised $450M in Series D in March of 2025 and are on an exciting trajectory as a company.
Provides technical support to the Field Sales & Service organization and Data Center Accounts.
Drives product reliability through Continuous Improvement Process for new and existing products.
Creates test plans to prove out new and existing product equipment offerings.
Johnson Controls is a global leader in smart, healthy and sustainable buildings. Their mission is to reimagine the performance of buildings to serve people, places and the planet. They strive to provide their employees with an experience, focused on supporting their physical, financial, and emotional wellbeing.
Provide first-line remote technical support for Growth Direct™ system robotic, software, imaging, and microbial related issues.
Manage customer complaints per SLAs, Escalation Processes, and with Technical Service Engineer coordination as needed.
Case management within the Customer Relation Database, inputting pertinent information that includes date stamps, symptoms, investigation details and the resolution.
Rapid Micro Biosystems creates innovative products for fast and accurate detection of microbial contamination in the manufacture of pharmaceuticals, biologics, biotechnology products, medical devices, and personal care products. They are headquartered in Lexington, Massachusetts with R&D and manufacturing operations in Lowell, Massachusetts and field offices in Germany, Switzerland, and Singapore.