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US 3w PTO

  • Deliver expert technical support to customers and Alcoa casthouses.
  • Act as the technical link between sales and production, managing product approvals and qualifications.
  • Resolve quality issues quickly and effectively, minimizing risk and cost.

20 jobs similar to Technical Support

Jobs ranked by similarity.

UK

  • Provide site service and maintenance at petrochemical sites throughout the UK.
  • Complete site documentation including permit requests, method statements & risk assessments.
  • Remote diagnosis / support of customer systems.

The Adler and Allan Group champions environmental protection while helping businesses thrive. They offer environmental, energy and water infrastructure services across the UK, with a diverse and dynamic team.

$37,440–$37,440/hr

  • Provide exceptional support for a diverse range of products and services.
  • Address technical inquiries and meet customer needs swiftly and expertly.
  • Collaborate with teams for issue resolution.

Tactacam is a leading innovator in outdoor and action camera technology, dedicated to providing high-quality products that enhance the outdoor experience.

$70,000–$70,000/yr
EMEA Unlimited PTO 11w maternity

  • Communicate directly with customers via our Support Center.
  • Triage a diversity of support tickets as well as work on process improvement.
  • Help new and existing customers get up and running with our product, diagnose tricky situations, and aid companies in achieving their business goals.

Customer.io's platform is used by over 8,000 companies to send billions of messages daily. They help teams send smarter messages using real-time behavioral data and believe in empathy, transparency, and responsibility.

$80,000–$100,000/yr

Provide technical phone support to customers, resolving hardware and software issues for Cadwell medical devices. Included in an on-call rotation for after hour and weekend support escalation. Effectively troubleshoot computer, software, and networking issues.

Cadwell Industries, Inc. is an Equal Opportunity Employer that affirms the right of every person to participate in all aspects of employment.

Europe

  • Coordinate new customer activities, ensuring all parties are informed of requirements, deliverables, and timelines.
  • Act as a primary contact for customers, providing responsive support and addressing challenges from initial contact to deployment.
  • Partner with Engineering and Product teams to resolve customer issues and develop new solutions, while contributing to documentation and training materials.

Airship helps brands drive revenue growth and customer loyalty with exceptional cross-channel customer experiences through its no-code, AI-powered platform.

US Mexico UK Australia Japan India Philippines

  • Proactively support the Turnitin product line via primarily email, (sometimes phone).
  • Triage all cases that are raised with product support in a timely manner.
  • Coordinate closely with the wider Global support team in a collaborative manner.

Turnitin partners with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types.

  • Solve complex tickets, summarize the cause, and recommend solutions.
  • Communicate technical details at an executive level.
  • Assist global teammates in driving long-running tickets to resolution.

At Atlassian, we're motivated by a common goal: to unleash the potential of every team through our software products designed for all types of work.

US

Provide customer service and technical support of all Itamar Medical products and services. Receive incoming phone calls and emails - troubleshoot, research and respond to inquiries in a timely, professional manner. Retain customers through superior customer service and technical support.

ZOLL Itamar is an innovative medical device technology company that focuses on the development and manufacturing of Home Sleep Apnea Tests.

Respond to calls, emails and common requests for technical 1st level support. Analyse technical problems and provide technical assistance to customers via phone, email or chat. Maintain communication with other Bosch sites, departments and colleagues which are engaged into the support processes.

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives.

APAC

  • Provide advanced technical support for APIs, SDKs, and cloud-based products.
  • Troubleshoot server-side and client-side code, including JavaScript, Node.js, Python, Java, or C#.
  • Diagnose and resolve network connectivity issues, including TCP/UDP and SSL/TLS configurations.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities.

US

As a Senior Technical Support Engineer, you will be a subject matter expert who handles our most complex technical challenges and serves as a technical mentor to junior engineers. You'll lead critical issue resolution, collaborate directly with Engineering teams on product defects, and contribute to the strategic direction of support processes. This role requires deep technical expertise combined with leadership capabilities to drive excellence across the support organization.

Transact and CBORD have joined forces as industry leaders to bring the best integrated technology solutions to education, healthcare, and business campuses worldwide.

US

  • Generating and developing new accounts and effectively managing existing accounts.
  • Presenting to small and large audiences including C-suite executives, production managers, and technicians.
  • Qualifying opportunities, developing proposals, and closing business.

Anton Paar specializes in selling and supporting high-precision measuring instruments for physical, chemical, mechanical, and structural properties. They are a diverse, dynamic, and financially sound company that has grown every year since 1986, with substantial investment in R&D.

Europe

Provide post sales technical support, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web. Handle support cases to ensure issues are recorded, tracked, resolved, and follow-ups finished in a timely manner. Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues.

Palo Alto Networks' mission: Being the cybersecurity partner of choice, protecting our digital way of life, with a vision of a world where each day is safer.

US Unlimited PTO

  • Serve as the highest-level technical support resource, handling complex, high-priority issues.
  • Collaborate with Engineering and Product teams to triage and resolve bugs or architectural issues.
  • Conduct deep diagnostics, including logs, APIs, and infrastructure troubleshooting.

Endor Labs is building the Application Security platform for the software development revolution, helping teams identify, prioritize, and fix critical risks faster.

$24–$27/hr

  • Answers questions and assists clients with method and equipment selection.
  • Assists clients in understanding reported results and how they compare to Occupational Exposure Limits.
  • Acts as the client liaison to the laboratory to ensure all aspects of the project are carried out in the best interest of the client and the laboratory.

SGS is the world's leading Testing, Inspection and Certification company with over 145 years of service excellence.

US

  • Provide Level 1 and 2 problem analysis, research, and resolution of product issues.
  • Develop and test new software functionality and configuration in UAT.
  • Create and maintain reports and exports from the software application.

Jobgether is a platform helping candidates get reviewed fairly by employers using AI. The company's AI system identifies top-fitting candidates and shares the shortlist with the hiring company.

Canada

  • Identify and connect with potential clients, leveraging persuasive communication skills.
  • Propose innovative tools and processes, establishing yourself as a trusted advisor.
  • Collaborate with inside sales, marketing, and engineering teams to develop tailored solutions.

Jobgether is a platform using AI to connect candidates with companies. They focus on quick, objective, and fair application reviews for roles.

Canada

Develop and maintain strong relationships with OEM industrial customers. Identify new business opportunities and drive sales growth within the OEM segment. Provide technical support and product recommendations tailored to OEM requirements.

HelloKindred are specialists in staffing marketing, creative and technology roles, offering a range of talent solutions that can be delivered on-site, remotely or hybrid.

Canada

Lead and develop a high performing Enterprise Solutions Engineering team in Canada. Serve as a technical coach, mentor, and problem solver for complex technical solutions. Work cross-functionally to drive improvements and increase communication and collaboration across various departments.

Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform.

US

  • Provide front line, first level, technical assistance for consumers supporting client specific high speed internet services delivering an exceptional customer experience.
  • Resolve technical problems within a fast paced, customer facing environment, including internet connectivity and performance troubleshooting.
  • Deliver in scope support for internet service and connectivity related issues pertaining to operating system, PC, and browser configuration.

TP is a global, digital business services company that delivers advanced, digitally powered business services. They help the world’s best brands streamline their business in meaningful and sustainable ways with over 500,000 employees speaking more than 300 languages.