Analyze and respond to regulatory complaints for accurate resolutions.
Conduct fraud investigations and process Regulation Z/E claims.
Monitor financial transactions to mitigate fraud risks.
EarnIn pioneers earned wage access, building products that deliver real-time financial flexibility for those living paycheck to paycheck. They are growing fast with world-class funding partners like A16Z and Matrix Partners, and they are excited to continue bringing world-class talent onboard.
Actioning the day-to-day alerts related to fraud prevention, investigations, and dispute processing.
Monitor and analyze information provided through different tools, reports and documentation to make strong decisions.
Assess risk levels and make approval recommendations for onboarding and payment processing limits.
Boulevard provides a client experience platform for appointment-based, self-care businesses. They empower their customers to give their clients more of the magical moments that matter most and believe in equal opportunity for all and value diverse backgrounds.
Gather customer information to conduct in depth analysis of customer data for Know Your Customer underwriting and customer due diligence.
Review detailed monitoring of payments transactional activities to detect and prevent payments risks.
Perform in depth data analysis to identify outliers and trends, to identify and prevent fraud and contribute to continuously improve risk strategy and controls.
Tebra, formed by the joining of Kareo and PatientPop, serves as the digital backbone for practice well-being. They aim to unlock better healthcare by helping independent practices bring modernized care to patients, supporting over 100,000 providers.
Review account charges, investigate billing discrepancies, and resolve customer disputes accurately and efficiently.
Investigate customer billing disputes and formal complaints.
Handle escalated cases from customer support.
DriveWhip is a mobility provider in the Washington, DC area, with offices in multiple cities that Leases/Rents vehicles to Uber, Lyft and other On-Demand or Rideshare drivers. As a ground floor member of an exciting new company all associates will be tasked with a variety of responsibilities.
Help with the daily monitoring of merchant processing activity.
Conduct investigations of suspicious merchant activity.
Evaluate patterns in merchant processing activity and researching against internal and external information sources.
Xplor provides cloud-based technology solutions to small and medium-sized businesses, enabling them to manage their operations. With Xplor Pay, they facilitate fast and secure payments. They are a global platform with over 106,000 customers, unified by a purpose of helping people succeed.
You know what great customer support looks like and you're passionate about delivering it at scale
Investigate and resolve customer complaints and disputes in a professional and empathetic manner
Provide the best customer support by talking directly and honestly with our customers through a variety of different mediums
Monzo is a leading financial technology company committed to providing modern banking solutions. With over 13 million customers in the UK, they've built a banking app that customers love with high daily engagement and award-winning customer support.
Review customer accounts to compile compelling evidence for bank disputes
Identify and/or contribute to process improvements
Opportunity to participate in special projects
Super.com is on a mission to help people save more, earn more, and get more out of life. It's an opportunity to grow, make an impact, and unlock your full potential, as they invest in learning, celebrate bold ideas, and create pathways for career growth.