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20 jobs similar to Billing Specialist: Dispute Resolution & Back Office Operations

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$80,000–$90,000/yr
US

  • Analyze and respond to regulatory complaints for accurate resolutions.
  • Conduct fraud investigations and process Regulation Z/E claims.
  • Monitor financial transactions to mitigate fraud risks.

EarnIn pioneers earned wage access, building products that deliver real-time financial flexibility for those living paycheck to paycheck. They are growing fast with world-class funding partners like A16Z and Matrix Partners, and they are excited to continue bringing world-class talent onboard.

US

  • Own the planning, coordination, and execution of billing-related initiatives.
  • Coordinate intake, testing, approvals, and deployment of billing communication updates.
  • Manage and prioritize billing-related incident tickets, partnering with IT and vendors.

Brightspeed provides fast, reliable internet connections and customer experience in twenty states throughout the Midwest and South. They are backed by funds managed by Apollo Global Management and are upgrading copper to fiber optic technologies to traditionally underserved rural markets.

$23–$29/hr
US

  • Provide timely support by answering billing-related questions.
  • Diagnose and resolve basic and complex financial or billing issues.
  • Troubleshoot nonstandard issues by engaging directly with customers.

ResMed creates life-changing health technologies. They are committed to pioneering innovative technology to empower millions of people in more than 140 countries to live happier, healthier lives.

Global

  • You will play a key role in ensuring Cloudbeds customers and internal teams receive support with billing and subscription inquiries.
  • You will handle billing-related tickets through email or phone and manage exit interviews for cancellations via phone.
  • You will collaborate across departments to identify and resolve subscription-related product bugs/issues.

Cloudbeds is transforming the hospitality industry with its intelligent platform that powers properties across 150 countries, processing billions in bookings annually. They are a completely remote team of 650+ employees across 40+ countries, bringing together engineers, designers, and hospitality veterans.

$59,000–$81,000/yr
US

  • Prepare invoices, manage billing disputes, monitor accounts receivable, and ensure timely collections.
  • Possess strong analytical skills, attention to detail, and proficiency in accounting software.
  • Communicate effectively with internal teams and clients to resolve billing inquiries and discrepancies.

Goldbelt Incorporated is an Alaska Native Corporation (ANC) headquartered in Juneau, Alaska, whose mission is to make a significant and positive difference in the lives of more than 4,200 Alaska Native shareholders. They are a fast-growing “forever” company that manages over 30 subsidiaries and provides centers of excellence in a shared service center model based out of Herndon, Virginia. At Goldbelt, we place a strong emphasis on recognizing and rewarding the dedication and hard work of our team members in pursuit of our company's mission.

Global Unlimited PTO

  • Own and maintain protocols related to financial operations.
  • Partner with the Accounts Receivable Manager to track outstanding balances.
  • Communicate directly with customers and vendors regarding invoices.

Popl is defining a new category we call In-Person Go-To-Market helping revenue teams turn real-world interactions into measurable pipeline and revenue. They are building the infrastructure that makes in-person GTM measurable, scalable, and revenue-driving.

US 5w PTO

  • Invoice Review and Processing, match purchase orders to invoices and enter invoices into Oracle and OnBase.
  • Financial Records Maintenance/Reports, and Financial Opportunities Analysis, ensure compliance.
  • Discrepancy Resolution and Customer Service, follow-up with departments and vendors in a timely and professional manner.

Oregon Health & Science University values a diverse and culturally competent workforce. They are proud of their commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants.

Europe

  • Provide operational support in managing a portfolio of international suppliers and customers, including preparing and issuing outgoing invoices, handling disputes, and validating invoices.
  • Support data‑driven decision‑making by analyzing Excel datasets, reconciling information, and identifying deviations to ensure accurate financial outcomes.
  • Identify opportunities for process improvement and automation, including enhancements to calculation rules, and help maintain clean and accurate partner account balances.

Tieto Tech Consulting works as a true partner, solving clients’ toughest technology challenges and delivering reliable outcomes that drive measurable results. By merging data, cloud, AI and design with deep industry expertise, they create impactful yet intuitive digital solutions that empower people and move businesses forward.

Canada

  • Review customer accounts to compile compelling evidence for bank disputes
  • Identify and/or contribute to process improvements
  • Opportunity to participate in special projects

Super.com is on a mission to help people save more, earn more, and get more out of life. It's an opportunity to grow, make an impact, and unlock your full potential, as they invest in learning, celebrate bold ideas, and create pathways for career growth.

  • Manage Help Scout and Accounts Receivable processes from start to finish.
  • Execute invoicing processes with extreme precision, maintaining a 97% or higher billing accuracy rate.
  • Act as a diplomat for the brand, handling tense interpersonal situations with tact.

Prompt Therapy Solutions is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, the teams within, and the patients they serve. As the fastest-growing company in the space and the new standard in healthcare technology, they strive to attract top talent who share their vision and values.

US

  • Research and contact customers on accounts receivable balances.
  • Provide timely and accurate responses to escalated billing issues.
  • Identify risky customers and provide problem resolution.

Enterprise Fleet Management is a full-service fleet management business for companies, government agencies, and organizations with medium-sized fleets. With over 50 fully staffed offices nationwide and a North American fleet of 765,000 vehicles, they are committed to the investment and development of their people.

$47,000–$51,200/yr
US 6w PTO

  • You know what great customer support looks like and you're passionate about delivering it at scale
  • Investigate and resolve customer complaints and disputes in a professional and empathetic manner
  • Provide the best customer support by talking directly and honestly with our customers through a variety of different mediums

Monzo is a leading financial technology company committed to providing modern banking solutions. With over 13 million customers in the UK, they've built a banking app that customers love with high daily engagement and award-winning customer support.

US

  • Review EMRs to resolve patient inquiries and conduct insurance verification.
  • Handle a high volume of patient telephone calls and provide excellent customer service.
  • Document calls, resolve patient inquiries, and perform other assigned duties.

Stony Brook CPMP provides comprehensive healthcare services. While the employee count is not mentioned, they focus on delivering high-quality patient care and maintaining a supportive work environment.

US Unlimited PTO

  • Review new and renewal customer contracts.
  • Process customer renewals and churn in the billing system.
  • Serve as a point of contact for customer billing and renewal inquiries.

Raptor Technologies partners with schools to provide integrated safety software and services. They have partnered with more than 60,000 schools in 55 different countries and are passionate about their mission to protect every child, every school, every day!

South Africa

  • Handle inbound calls to understand customer needs and provide accurate, tailored solutions.
  • Guide customers on using the Tu1 Check application and assist with troubleshooting; reset sessions and resolve functionality issues.
  • Assist Sales with resets, billing queries, account setup, and system navigation; manage incoming leads, ensuring timely follow-up.

TransUnion is a global information and insights company with over 12,000 associates operating in more than 30 countries. They make trust possible by ensuring each person is reliably represented in the marketplace, offering innovative solutions in credit, marketing, fraud, and risk.

Colombia

  • Act as primary point of contact for working portfolio assigned
  • Complete assigned tasks by given deadlines
  • Maintain customer and vendor master files

Cielo is a strategic Recruitment Process Outsourcing (RPO) partner, helping companies find and retain talent. They are known for innovation and business impact, earning recognition from HRO Today, Everest Group, and NelsonHall.

US

  • Manage the insurance claims process and provide customer service to clients.
  • Analyze and approve claims and determine coverage based on medical necessity.
  • Resolve discrepancies, secure proper reimbursement, and follow regulations and guidelines.

CommuniCare Family of Companies delivers person-centered care as a national leader in post-acute care. They operate over 150 facilities, employing more than 19,000 employees across six states, and are dedicated to improving the lives of seniors.

Global

  • Handle incoming and outgoing customer inquiries via phone, email, and chat, ensuring prompt and professional resolution.
  • Manage collections and overdue payments, including negotiating payment plans and settlements.
  • Serve as Escrow Representative, coordinating all outgoing and incoming transactions to regional partners and associates.

OranjeBor Energie BV specializes in the oil, energy, gas, and petrochemical sectors, with a focus on crude oil drilling and exploration. They are committed to delivering sustainable solutions in the energy industry and prioritize safety, environmental responsibility, and operational excellence.

$50,000–$55,000/yr
US Unlimited PTO 12w maternity 12w paternity

  • Own complex Member escalations end-to-end, serving as the go-to resource for high-impact issues that require deep investigation and sound judgment
  • Manage inbound Member calls with care and empathy, turning challenging situations into positive experiences through strong de-escalation skills
  • Drive each case from beginning to end, ensuring every resolution is fair, well-documented, and completed efficiently

PadSplit is a real estate platform committed to providing affordable housing. We are dedicated to helping solve the affordable housing crisis while leveraging housing as a vehicle for financial empowerment for our members.

Global

  • Oversee the full cycle of contract management, from KYC coordination to invoice control.
  • Communicate proactively with clients during service order preparation to ensure full clarity on contract conditions, billing structures, and implementation steps.
  • Maintain high levels of customer satisfaction, focusing on clarity, responsiveness, and reliability across administrative and billing interactions.

Gcore provides infrastructure and software solutions for AI, cloud, network, and security. The company has 550+ professionals worldwide and its vision is to connect the world to AI.