Communicate professionally and efficiently via phone, email, and chat.
Resolve product-related inquiries and make purchasing recommendations.
Identify and solve account issues related to orders, deliveries, credits, and returns.
Peter Millar was founded in 2001 and has grown from a single cashmere sweater to include luxury performance sportswear, seasonal resort and country club apparel. They embrace working hard, being kind, and doing right by their customers.
Serving as customers' primary point of contact, ensuring all interactions are handled with care and professionalism.
Poppy & Peonies is a fun, energetic brand built on the belief that style and function should go hand in hand. They are passionate about creating practical pieces that make life a little easier and help lighten the load. The team has grown into new product categories and built exciting collaborations with influencers and brands.
Sell flame-resistant uniformed clothing and Managed Apparel Programs to prospects within the designated territory.
Travel to customers and prospects to provide presentations and demonstrations on our products and services.
Provide main-point-of-contact account management to all accounts within your territory, focusing on excellent customer service, issue resolution and account retention.
The Tyndale Company is a leading national supplier of arc-rated flame-resistant clothing (FRC) to the energy sector. They are a family-owned business providing a retail-style apparel experience to energy workers across the US and Canada.
Provide consistently magical customer service across all customer service channels
Deliver an excellent customer experience through a customer-first mindset to build long-term, loyal client relationships
Consistently meet and exceed performance goals
Reformation is a sustainable fashion brand committed to bringing eco-friendly clothing to everyone. They are a global brand with over 50 stores and their own sustainable factory, fostering an inclusive culture where employees can grow and thrive.
Prioritize and champion customer satisfaction, ensuring a personalized and caring approach in every interaction.
Understand customer needs and preferences through direct interactions and feedback.
Demonstrate a high degree of ownership and disciplined curiosity in addressing customer concerns.
Taskrabbit is a marketplace platform that connects people with Taskers to handle everyday home to-do’s. They value flexibility and choice but also stay committed to regular in-person connection, with a culture that is collaborative, pragmatic, and fast-paced.
Create stellar interactions with customers by responding to tickets, chats, and phone calls.
Delight customers by proactively managing returns, exchanges, and order fulfillment.
Share customer feedback with teams to continuously improve workwear systems.
TRUEWERK believes craftsmanship is a mindset that should be applied to every endeavor. We value precision, discipline, and a commitment to excellence. Backed by a team of about 50 employees and a strong growth trajectory, they’re building a company – and a culture – grounded in performance, integrity, and continuous improvement.
Lead assortment planning and category strategy across Poppy & Peonies’ product portfolio.
Analyze product performance data to identify opportunities for growth, optimization, and category expansion.
Partner closely with the Design and Creative team to shape product direction, ensuring concepts align with both brand vision and commercial performance.
Poppy & Peonies is a fun and energetic brand that believes style and function should always go hand-in-hand. They are passionate about creating practical pieces that make life a little easier and literally lighten the load. They are expanding into new product categories and collaborating with exciting influencers and brands.
Serve as the primary customer contact for business issues for assigned accounts.
Responsible for building strong customer alliances with decision makers in assigned current accounts.
Assist Regional Sales Specialists with the strategic development and closing of new accounts.
AHEAD builds platforms for digital business by weaving together advances in cloud infrastructure, automation and analytics, and software delivery, to help enterprises deliver on the promise of digital transformation. At AHEAD, they prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard.
Serve as the lead point of contact for all account management matters for retail clients.
Build and maintain strong, long-lasting relationships with senior-level operations roles.
Develop a deep understanding of each client's retail environment to proactively meet their workforce needs.
WorkWhile aims to improve the lives of hourly workers by connecting them with suitable shifts and providing benefits. They are backed by Khosla Ventures and recognized by Inc. 5000 for their growth, aiming to disrupt the staffing and recruiting market.
Engage with customers on the phone to build lasting relationships.
Ensure customer needs are understood and expectations exceeded.
Improve customer support policies by offering feedback and solutions.
Brunt is redefining the workwear category, engineering better boots and apparel for tradespeople by working directly with them. The team is devoted to improving old workwear standards and creating a community for tradespeople.
Serve as the primary executor of day-to-day account management activities for assigned named accounts.
Retain, expand and execute defined account strategies and initiatives with oversight, ensuring timelines, deliverables, and commitments are met.
Act as a reliable point person for account-level operational workstreams, coordinating tasks and follow-ups across stakeholders.
HopSkipDrive is a technology company focused on solving complex transportation challenges, particularly in areas where safety, equity, and care are essential. Founded by three moms, it has facilitated over five million rides and continues to expand rapidly, earning spots on the Inc. 5000 and Deloitte 500 lists.
Collaborate in the development and execution of global account strategies.
Lead operational and account support activities, ensuring compliance with customer agreements.
Build and maintain strong relationships with key client contacts to drive customer loyalty.
Columbia General is focused on transformation and innovation. They foster a culture of belonging where every voice is encouraged. The company is an evolving organization, offering a hybrid work environment and opportunities for collaboration with a diverse team.
Support onboarding and day-to-day success of a portfolio of customers by coordinating check-ins, answering platform questions, and assisting with campaign setup or troubleshooting.
Act as a liaison between customers and internal teams to ensure smooth execution of customer programs.
Manage a diverse book of business across industries, driving customer engagement and health.
Custom Ink is a team of creative individuals who empower their customers to create custom apparel through their website and stores. They are committed to community, empathy, diversity, and equity with 500+ team members across the world and offices in Fairfax, Virginia; Dallas, Texas; and Prague, Czech Republic.
Developing new business opportunities and managing long-term client relationships.
Analyzing business needs and loss experience to adjust products and services.
Communicating with underwriting, administration, and claims staff to support clients.
BCBST is Tennessee's largest health benefit plan company, helping Tennesseans find their paths to good health since 1945. They empower employees to thrive independently and collaboratively, seeking talented individuals who excel in a team environment and embrace accountability.
Build strong, consultative relationships with employer clients.
Manage enrollment marketing and campaign planning efforts.
Prepare reporting and lead client meetings, ensuring client satisfaction.
They are focused on transforming mental health care through innovative solutions. The environment is collaborative, tight-knit, and culturally diverse.
Own end-to-end execution of all customer-facing submissions via retailer portals.
Co-manage the promotional calendar with the CBDM and lead weekly promotional alignmen meetings.
Prepare and manage planogram resets and track modular execution from planning to in-store implementation.
Revlon creates beauty innovations for everyone that inspire confidence and ignite joy every day. It is a leading global beauty company with a diverse portfolio of iconic brands and product offerings in color cosmetics, skincare, hair color & care, personal care, and fragrances.
Planning, preparation and presentation of mail plans, and recommendations for new and current accounts.
Develop and implement client strategy, focusing on clients’ CRM and customer acquisition programs through direct mail and catalogs.
Maintain accuracy of reporting & integrity of customer service relationships with clients.
Belardi Wong is a data-driven, integrated marketing and creative solutions firm focused on driving revenue, profit, and customer growth for DTC brands and retailers. They are a leading full-service marketing provider celebrating 25+ years of growth and innovation.
Conduct high-volume outreach to prior customers seeking additional capital.
Communicate via phone, email, and text to assist past clients with new financing applications.
Identify client needs and align them with appropriate product offerings.
Five Star Solutions is a fast-paced, high-growth INC 5000 company that connects directly with business owners and introduces them to financial products. They value diversity and are committed to cultivating a professional, diverse workforce.