Manage and develop a fully remote team of Loan Assistants, overseeing the bridge loan process from setup through post-closing.
Set goals, monitor performance, and provide coaching, mentoring, and training to ensure high-quality service.
Collaborate with cross-functional partners to improve workflows, update procedures, and maintain consistent service levels.
This company provides mortgage lending services, specializing in bridge loans. It operates a remote-first, collaborative culture focused on learning, innovation, and continuous improvement.
Lead daily operations of the SPOC department, ensuring compliant, efficient, and customer-focused loss mitigation and borrower assistance.
Manage, coach, and develop supervisors and staff, driving performance, workforce planning, and process improvement.
Partner with Compliance, Legal, Quality, Training, and Operations to implement regulatory changes and mitigate risk.
LoanCare is a full-service mortgage loan subservicer that helps banks, credit unions, and homeowners with loan servicing and loss mitigation. Backed by Fidelity National Financial, a Fortune 500 company, it fosters a culture of integrity, innovation, and collaboration.
Coordinate development, implementation, and post-launch support of consumer lending products, ensuring alignment with policies and controls.
Monitor loan production and operational performance, identify trends, and support process improvements and remediation activities.
Manage onboarding, training, and ongoing support for third-party origination partners and internal stakeholders.
The company is a financial services organization specializing in consumer lending, including first-lien home equity lines of credit. It fosters a collaborative, detail-oriented culture focused on compliance, continuous improvement, and cross-functional teamwork.
Lead operational strategy across loan fulfillment, customer experience, and collections.
Improve verification efficiency, application-to-funding pull-through, and collections effectiveness.
Manage vendors, ensure compliance, and build a culture of operational excellence.
Happy Money is a consumer finance company that empowers people through simple, transparent loans funded by trusted financial institutions. It is a fully distributed US company with over $7 billion in loans originated to nearly 350,000 people.
Own service quality, capacity, and performance across Customer Success and Matching.
Lead and develop managers and individual contributors, setting clear priorities and accountability.
Use customer insights and data to drive process, technology, and automation improvements.
Clever Real Estate is a venture-backed proptech company helping homeowners buy, sell, and manage real estate, saving them thousands in fees. The team has helped over 200,000 homeowners, earned a 4.9 TrustPilot rating, and fosters a culture of ownership, growth, and excellence.
Lead and develop a team of QA analysts conducting pre-close and post-close loan reviews.
Oversee quality assurance programs, calibration, and risk identification across the loan origination lifecycle.
Manage workflows, resolve disputes, and translate QA trends into process improvements.
Zippy provides fast, fully online manufactured home loans and insurance to buyers across the United States. It is a remote-first company backed by institutional investors, fostering a collaborative culture focused on affordable housing and financial empowerment.
Manage the bridge loan cycle from setup and disclosures to closing and funding.
Ensure TRID compliance, review title and insurance, and prepare closing documents.
Communicate with partners, agents, and borrowers to deliver exceptional service.
Knock is redefining home buying and selling with its Bridge Loan™ that lets homeowners buy before they sell. Founded in 2015, Knock is a trusted partner for thousands of homebuyers and an Inc. Best Workplace six times.
Originate conventional, construction, government, and home equity mortgage loans.
Ensure compliance with SAFE Act, TRID, and HUD guidelines throughout the application process.
Build referral relationships with branches, realtors, and builders to drive loan production.
Peak Credit Union is a member-focused financial cooperative serving Oregon and Washington. It emphasizes community engagement and offers comprehensive benefits to its employees.
Lead and develop a remote team of Loan Assistants, providing coaching, training, and performance management.
Own the bridge loan pipeline from setup through post-closing, ensuring SLAs and KPIs are met.
Collaborate with Sales, Underwriting, and Closing to improve processes and deliver timely, accurate service.
Knock is a real estate technology company offering a bridge loan product that enables homebuyers to buy before they sell. They are a remote-first company with a people-first culture and have been recognized as one of Inc.'s Best Workplaces.
Own the end-to-end strategy and roadmap for core credit platform services, balancing customer needs with business and regulatory requirements.
Collaborate with engineering, legal, compliance, and risk teams to deliver scalable backend systems, APIs, and data models.
Use customer feedback and product analytics to prioritize features and drive platform improvements.
A financial technology company focused on building scalable credit platforms for businesses. It offers a fast-moving, remote-first environment with cross-functional teams and a strong emphasis on innovation.
Own full P&L for the line of credit, driving revenue, profitability, and risk-adjusted returns while scaling the business.
Refine strategy and sharpen unit economics across the account life cycle, growing accounts via direct, partner, and app channels.
Partner with credit, product, marketing, and finance to optimize underwriting, customer experience, and funding.
NinjaHoldings offers digital banking and lending products via CreditNinja and NinjaCard, plus underwriting and analytics services through Edge. Headquartered in Chicago with a global remote workforce, it is a lean, growing company focused on US consumer finance.