Coordinate vehicle deliveries and logistics assignments, including resolving escalations and maintaining communication with stakeholders.
Manage inbound calls, tasks, chats, and other critical functions pertinent to the Logistics team.
Identify problems, propose solutions, and collaborate effectively with team members.
HONK is transforming the towing and roadside assistance industry by turning automotive moments into brand-enhancing experiences. As a remote-first company, they embrace the boundless possibilities of collaboration and flexibility, allowing their team members to thrive from anywhere in the US.
Koordiniere Reparaturen bei externen Dienstleistern.
Einholung, Prüfung und Vergleich von Angeboten externer Dienstleister.
Sorge für die termingerechte Ersatzteilbeschaffung.
Autohero is the innovative online shop of AUTO1 Group, Europe's leading platform for automotive retail. They stand for high-quality used cars. They have an open culture and ignore conventions such as formal addresses or a dress code.
Ensure acquisitions are processed in a timely manner.
Act as a dedicated representative to customers throughout the settlement process.
Manage relationships with title companies and ensure that all settlements are being processed timely.
House Buyers of America is a residential real estate investment company founded in 2001. They buy, renovate, and resell a high volume of homes. The company has a history of strong growth and success and is proudly a member of the Inc 5000 list.
Be the first point of contact and support customers from online order to verification.
Research the current status of orders in close cooperation with colleagues from other departments and ensure smooth delivery of vehicles.
Maintain an overview of upcoming tasks and set priorities within the team to ensure customers receive their car as quickly as possible.
Autohero is an innovative online shop for inspected used cars and part of the AUTO1 Group, Europe's leading platform for automotive retail. Their innovative platform enables customers to conveniently, securely, and transparently purchase high-quality used cars online.
Reach out to body shops to confirm vehicle pick-up details and obtain vehicle release authorization.
Talk to vehicle owners to get necessary releases, arrange for transport, and help with personal item removal.
Stay organized by keeping accurate notes in the system about each vehicle and all interactions.
Copart, Inc. is a technology leader and the premier online vehicle auction platform globally, connecting vehicle sellers to more than 750,000 buyers in over 190 countries. They foster a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
Process customer replacement requests and ensure accurate tracking in the system.
Provide clear instructions to customer support & customer success on return procedures.
Assist Sales and Fulfilment teams through quote to cash process.
Motive empowers those in physical operations with tools for safety, productivity, and profitability, offering a unified system for managing various operational aspects. They serve nearly 100,000 customers, from Fortune 500 enterprises to small businesses across diverse industries, promoting a culture of innovation and impact.
Process orders by managing and working through the assigned case queue.
Provision new and existing customer accounts across multiple platforms for various products.
Resolve issues related to purchases or provisioning in coordination with the appropriate internal teams.
Turnitin is a recognized innovator in the global education space, partnering with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. They are a global organization with team members in over 35 countries and promote a remote-first culture that empowers their team.
Interact directly with customers via phone to assist with order fulfillment and service execution.
Analyze and interpret customer needs while building rapport to provide immediate assistance through tailored solutions.
Maintain high levels of customer satisfaction by making sure all member expectations are exceeded and services are rendered in designated time frames.
HONK transforms the towing and roadside assistance industry by turning high-stress automotive moments into seamless, brand-enhancing experiences. They are a remote-first company that embraces the possibilities of collaboration and flexibility, allowing team members to thrive from anywhere in the US.