Source Job

$29,537–$29,537/yr
Costa Rica Unlimited PTO

  • Manage customer app setup and onboarding experience while balancing a portfolio of partners.
  • Handle high volumes of inbound and outbound communication via email, calls, and SMS to gather assets and coordinate cross-functionally.
  • Use Salesforce for activity tracking and measure success through asset collection and clear expectation setting with partners ahead of launch.

Account Management Client Communication Salesforce Onboarding Coordination

7 jobs similar to Associate Launch Specialist

Jobs ranked by similarity.

$27,000–$30,000/yr
Mexico Colombia Costa Rica Unlimited PTO

  • Advocate for restaurant owners so that they maintain ownership of their mobile app or online presence
  • Coach and educate restaurant owners on the best practices for their online ordering setup, backed by statistics and rigorous SEO testing by our product team.
  • Work on projects and initiatives that improve our internal processes

Owner.com is the AI growth system for local restaurants. Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. The team is in the low hundreds and includes top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe.

Global

  • Manage restaurant customers, helping them engage and find value from Flipdish products
  • Work closely with the Activations and Sales teams to ensure new accounts are onboarded correctly and grow
  • Recognize and refer opportunities for upsells of new Flipdish products

Flipdish is an Irish unicorn valued at over $1bn, focused on providing independent restaurants with the technology and support they need. They offer a supportive environment where employees can grow their careers, valuing diversity, inclusion, and wellbeing.

US

  • Assist customers in learning and adopting the brightwheel product for their center
  • Own a running portfolio of 100+ accounts throughout the 4-12 week brightwheel customer onboarding process
  • Overcome customer objections to ensure the customer feels confident with the positive change and value brightwheel will bring to their program

Brightwheel is the largest and fastest-growing platform in early education. They are trusted by millions of educators and families every day, and backed by top investors. Their team is passionate, talented, and customer-focused, with remote employees across every US time zone, as well as select offices in the US and internationally.

Europe

  • Generate prospective restaurant lists and manage the entire sales cycle.
  • Conduct demos and develop solutions that best meet prospect needs.
  • Partner with teams across the business to ensure expectations are met.

Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Founded in Montréal, Canada in 2005, Lightspeed has teams across North America, Europe, and Asia Pacific, serving retail, hospitality, and golf businesses in over 100 countries.

Europe

  • Call newly registered restaurants who've shown interest to qualify and onboard them.
  • Proactively reach out to existing customers to identify renewals and upsell opportunities.
  • Recover accounts that are going quiet before they churn.

Saltz is a digital marketplace connecting chefs and producers of fresh ingredients. They recently closed a €20M Series A and aim to connect thousands of suppliers with chefs across hundreds of cities; their vision is to build the new standard for how the world sources food.

$85,000–$100,000/yr
US Unlimited PTO

  • Work with the Sales Development team to identify and sell into new accounts, generating pipeline.
  • Manage the entire sales cycle from self-sourcing new opportunities to close, ensuring new Customers remain on track.
  • Network with existing customers and vendor partners to build and maintain long-lasting business relationships with clients.

Restaurant365 is a SaaS company disrupting the restaurant industry with its cloud-based platform that provides a unique, centralized solution for accounting and back-office operations. Their culture focuses on empowering team members to produce top-notch results while elevating their skills.

$53,000–$66,000/yr
US 14w maternity 8w paternity

  • Support onboarding and day-to-day success of a portfolio of customers by coordinating check-ins, answering platform questions, and assisting with campaign setup or troubleshooting.
  • Act as a liaison between customers and internal teams to ensure smooth execution of customer programs.
  • Manage a diverse book of business across industries, driving customer engagement and health.

Custom Ink is a team of creative individuals who empower their customers to create custom apparel through their website and stores. They are committed to community, empathy, diversity, and equity with 500+ team members across the world and offices in Fairfax, Virginia; Dallas, Texas; and Prague, Czech Republic.