Process, log, and respond to inbound medical record requests from clients, insurance companies, attorneys, and other valid requesters within required timeframes
Review and validate request documents, authorizations, subpoenas, and records for production to ensure compliance with HIPAA and other privacy laws
Maintain strict confidentiality and communicate with clients, providers, and requesters to clarify information and provide status updates
Grow Therapy is a three-sided marketplace that empowers therapists, augments insurance payors, and serves patients seeking mental healthcare. The company has raised over $328M in funding, values diverse experiences, and fosters a team of mission-driven go-getters.
Handle inbound calls regarding STAT medical record requests.
Ensure prompt and courteous responses within performance standards.
Maintain accurate records and escalate issues as needed.
This organization manages the release of medical records in urgent timeframes. It maintains a remote workforce focused on customer service and compliance.
Manage and maintain participant medical records in the EHR system, ensuring accuracy, completeness, and HIPAA compliance.
Coordinate release of information and follow up with external providers for timely record retrieval and care transitions.
Support care teams and operations by identifying opportunities to improve workflows and ensuring records are accessible across settings.
Habitat Health empowers older adults to age in place through the Program of All-Inclusive Care for the Elderly (PACE), providing coordinated medical and social care. Backed by major investors including Kaiser Permanente and Town Hall Ventures, the organization is scaling its model with a mission-driven team.
Lead all medical records and release of information operations, ensuring compliance with HIPAA and state regulations.
Design and implement scalable HIM workflows, policies, and tracking systems to improve efficiency and accuracy.
Partner with Compliance, Legal, Clinical Operations, Technology, and Quality teams to support organizational growth.
Backpack Healthcare transforms access to behavioral healthcare for children, adolescents, and families. As a fast-growing company expanding across multiple states, we focus on building scalable systems and fostering a collaborative, mission-driven culture.
Lead all medical records and release of information operations with a focus on compliance and efficiency.
Design and implement scalable HIM workflows, policies, and tracking systems.
Partner with Compliance, Legal, Clinical Operations, and Technology teams to ensure privacy and quality standards.
Backpack Healthcare is transforming access to behavioral healthcare for children, adolescents, and families. They are a growing company with a collaborative, fast-paced environment focused on building scalable systems and expanding nationally.
Serve as the primary point of contact for providers and Medicare contractors, responding to inquiries via phone, written, and electronic channels.
Maintain knowledge of contract requirements, develop professional relationships, and educate providers on proper protocols and appeal rights.
Perform research, due diligence, and data entry to resolve complex issues, while notifying management of escalated concerns.
Machinify is a leading healthcare intelligence company delivering value, transparency, and efficiency to health plan clients. Deployed by over 85 health plans, including many of the top 20, and representing more than 270 million lives, the company combines an AI-powered platform with best-in-class expertise.
Contact employers and insurers via phone, email, or fax to verify information and obtain claim documentation.
Manage inbound and outbound calls, compile billing packets, and file insurance claims.
Perform accurate data entry in several systems while handling confidential patient health information under HIPAA guidelines.
EnableComp provides Specialty Revenue Cycle Management solutions for healthcare organizations, leveraging over 24 years of industry-leading expertise and its unified E360 RCM platform. The company is a multi-year Top Workplaces award recipient and has been on the Inc. 5000 list for eleven years.
Manage the full Authorization process, from initial notification to determination and discharge, with detailed documentation in EMR and payer systems.
Verify patient eligibility and benefits, act as a liaison between hospital staff and health payers, and track pending authorizations for timely responses.
Maintain HIPAA compliance, escalate issues causing delays or denials, and manage workloads through accurate record keeping.
CorroHealth is a partner to healthcare providers, solving revenue cycle challenges through a mix of services, consulting, and technology. The company focuses on scalability and clinical expertise, building long-term careers by investing in employee development.
Conducts administrative and clinical intake of calls for clinical review.
Provides quality customer service and telephonic support to providers and office staff.
Maintains high confidentiality and documentation standards while performing data entry.
WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving over 700 clients across 10 industries. With 66,000+ employees across 13 countries, they combine deep domain expertise with AI platforms to drive business resilience and sustainable outcomes.