Source Job

• Delivering IT support by responding to Service Requests and Incidents, aiming for 80% first-contact closure.
• Troubleshooting computer hardware/software issues and implementing updates.
• Developing and maintaining Support Center documentation using Confluence and ServiceNow.

Veolia in North America is a top-ranked environmental company, the country’s largest private water operator and technology and hazardous waste/pollution treatment leader. They offer water, waste, and energy management services to commercial, industrial, healthcare, higher education and municipality customers. Veolia has more than 10,000 employees working at more than 350 locations across North America, and fosters a collaborative and innovative culture.

• Own and grow Dutchie’s Brands revenue and set commercial strategy.
• Manage a team of Account Executives and Account Managers.
• Conduct discovery with brands to map unmet needs and translate that into a product roadmap.

Dutchie is a technology platform powering dispensary operations, providing consumers with safe access to cannabis. The company powers thousands of dispensaries across the US and Canada and has raised over $600M in funding.

• Join a team dedicated to protecting families and children through financial services.
• Enjoy the flexibility of working remotely, allowing you to create a comfortable work environment.
• Grow with a company that values your potential and provides opportunities for advancement.

Global Elite Empire Consultants is a third-party recruiter. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses.

• Strategic Leadership: Oversee team management, staffing, planning, training, and resource development to ensure project success.
• Cross-Department Collaboration: Work closely with internal stakeholders across multiple departments and geographies to support company goals.
• Innovation: Stay open to new ideas and technologies, challenge the status quo, and seek continuous improvements to drive progress and efficiency.

ANS is a consulting engineering firm shaping the future of multi-disciplinary engineering. They are known for innovation with a collaborative and supportive work environment that encourages growth and professional development, having been recognized as one of the Best Places to Work.

• You will manage a multimillion dollar portfolio while maintaining a Net Revenue Retention (NRR) rate above target through strategic price increases and seat expansion.
• You will drive active usage across your districts by delivering high-impact training and implementation strategies and creating compelling support materials, such as tutorials and one-pagers, that ensure implementation is scalable and our tools become essential to daily teacher workflows.
• You will build deep trust with district executive leadership, managing accounts with individual ARR values of six-figures or more through data-driven storytelling and consultative selling.

MagicSchool is the premier generative AI platform for teachers. They are just over 2 years old, and more than 7 million teachers from all over the world have joined their platform. They are working towards real social impact.

• Identify and troubleshoot complex customer issues.
• Analyze patterns in customer interactions to drive improvements.
• Educate customers and internal teams on Aiwyn products.

Aiwyn's support team plays a key role in their success, working with internal teams and customers. They are a fast-growing SaaS startup led by an experienced co-founding team.

• Conduct high-volume outreach to prior customers seeking additional capital.
• Communicate via phone, email, and text to assist past clients with new financing applications.
• Identify client needs and align them with appropriate product offerings.

Five Star Solutions is a fast-paced, high-growth INC 5000 company that connects directly with business owners and introduces them to financial products. They value diversity and are committed to cultivating a professional, diverse workforce.

• Translating NIQ business processes into scalable Gainsight workflows, playbooks/CTAs, and executive reporting.
• Own partner execution with Gainsight PS, coordinate cross-functionally (IT, CS Ops, CSMs, Sales), and drive adoption.
• Convert NIQ CS motions into Gainsight workflows—health scoring inputs, risk register logic, playbooks, and standardized operating rhythms.

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

• Develop and execute a public relations strategy.
• Own media relations across legal, legal tech, and B2B tech verticals.
• Oversee Filevine's social media function.

Filevine is a Legal AI company delivering Legal Operating Intelligence. They bring together data, documents, workflows, and teams into one unified platform, fueled by a team of exceptional collaborators, earning AI awards and recognition from Deloitte and Inc.