Update and maintain partner account plans, identifying areas for improvement and providing superior customer service throughout the partnership lifecycle.
Respond to inquiries and service requests, tracking communications to solve partner trends and supporting metrics like call wait times and email response times.
Support new partner deployments, monitor staffing and credentialing processes, and assist with partner feedback, communications, and task tracking to ensure operational performance.
Review full audio files to ensure accurate segmentation.
Validate transcription accuracy, completeness, and alignment with audio.
Ensure correct spelling, grammar, and formatting compliance.
Upwork has partnered with an enterprise client seeking experienced QA Specialists based in Thailand with a strong background in reviewing transcription work. They connect businesses with independent professionals and agencies around the globe.
Design and implement end-to-end Business Intelligence solutions using AWS, Snowflake, and Power BI.
Provide technical leadership, manage delivery, and mentor junior data professionals on BI projects.
Collaborate with stakeholders to translate business requirements into scalable, high-performance technical solutions.
They are a Digital Product Engineering company that builds products, services, and experiences at scale across all devices and digital mediums. They have a dynamic, non-hierarchical culture with over 18000 experts across 36 countries.
Work directly with customers to understand how they currently manage their governance, risk, and compliance workflows.
Translate customer needs into live Sprinto workflows; this is a builder role inside Customer Experience & Product Management.
Configure and deploy customer solutions across Sprinto modules and connected systems; use APIs and custom integrations when native workflows are not enough.
Sprinto is an AI-native GRC platform that helps organizations manage risks, audits, vendor oversight, and continuous monitoring from a single connected platform. With a team of 350+ employees serving 3,000+ customers across 75+ countries, they combine scale with expertise to deliver trust and compliance.
Facilitating the analysis and research of EOB’s to problem solve outstanding accounts.
Analyze credit balances and issues refunds as necessary.
CommonSpirit Health is a healthcare organization with over 700 care sites across the U.S., offering services from clinics and hospitals to home-based and virtual care. They are committed to building healthy communities and advocating for those who are poor and vulnerable.
Provide telepsych evaluations and medication management for adult patients.
Evaluate, stabilize, and treat patients with acute and chronic mental health and substance use disorders.
Perform duties in a 7 days on, 7 days off schedule, including weekends and holidays.
Advocate Health is the third-largest nonprofit, integrated health system in the United States, providing care across several states. The organization employs 155,000 teammates across 69 hospitals and is nationally recognized for its clinical expertise and commitment to equitable care.
Define and execute sales operations and sales administration strategy.
Own and optimize the end-to-end sales process to improve efficiency.
Drive sales enablement through effective onboarding and training initiatives.
The company is connecting candidates with employers using AI-powered matching. The company seems to be a startup and they use AI tools to support parts of the hiring process but do not replace human judgment.
Drive pipeline and revenue growth for Kraken 360, our collection of product offerings purpose-built for token and digital asset teams
Own the full sales cycle — from sourcing and qualification to close — across projects, foundations, and token teams
Build and manage a network of third-party partners (VCs, accelerators, market makers, service providers, and more) across a spectrum of services relevant to our clients
Kraken is a mission-focused company rooted in crypto values. They aim to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. As a fully remote company, Kraken has employees in 70+ countries.
Provide intraoperative and non-intraoperative technical phone support to customers and field personnel.
Analyze and troubleshoot complex robotic problems using remote diagnostics over the telephone.
Drive resolution of all product performance issues until an acceptable solution is identified and implemented.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, offering technologies like the da Vinci surgical system and Ion. They are a team of engineers, clinicians, and innovators working to make surgery smarter, safer, and more human, improving outcomes for millions of patients worldwide.
Manage and coach a growing team of 4 data analysts.
Act as the go-to analytics partner for Product, Growth, Finance, and Commercial leaders.
Guide the team on the questions that matter most at Airalo.
Airalo is the world’s first and largest eSIM store, helping travelers stay connected seamlessly in over 200 countries and regions. They trust their teams to take ownership, put customers first, and do work that has a real impact every day.
Develop and maintain our core product set with a focus on usability, security, and scalability
Contribute to the design and implementation of our AI agent platform, including LLM integrations and supporting infrastructure
Collaborate closely with Product Management and UX to build thoughtful, client-facing experiences
RainFocus cares about its employees, customers, and the world in which we live. Our rapidly-growing team serves Fortune 500 companies to prepare and execute in-person, virtual, and hybrid events across the world. We are well-funded, growing fast, and building a company that is changing the market.
Contribute to ensure the availability, performance and scalability of our databases.
Collaborate with development cells in high impact national projects.
Strengthen the evolution of our data architecture.
Cyberpuerta is the leading e-commerce company for technology products in Mexico. They have a culture oriented to continuous innovation and high standards of service, providing cutting-edge tools and the opportunity to develop your maximum potential autonomously.
Support and drive business development efforts, including client relationships and pursuits.
Civil Science is a 100% employee-owned company with over 40 years of expertise. They partner with clients across the public and private sectors to deliver innovative and impactful solutions, fostering a culture that values collaboration and entrepreneurial spirit.
Analyze customer coding workflows and share best practices for automation and improvement.
Manage coding quality assessments, drive world-class coding standards, and present audit results to customers.
Serve as a subject matter expert on medical coding and billing, providing expert guidance to internal teams and supporting customer implementations.
CodaMetrix develops an AI-powered autonomous coding platform that translates clinical information into accurate medical codes for healthcare revenue cycle management. It is a fast-paced company dedicated to improving patient care by allowing physicians to focus on clinical work, and it offers a collaborative, inclusive, and authentic workplace with benefits like health insurance, 401(k), and generous PTO.
Support regulatory operations for SaMD products across development, submission, launch, and post-market phases
Coordinate preparation, compilation, publishing, and archival of regulatory submissions and related correspondence
Maintain regulatory documentation, including: submission trackers, product registrations/listings, regulatory commitments, approvals and clearance records, and change assessment logs
Oura's mission is to empower every person to own their inner potential. Their award-winning products help their global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. As a quickly growing company focused on helping people live healthier and happier lives, they ensure that their team members have what they need to do their best work — both in and out of the office.